ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social...
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage...
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Internet, 201-500 employees
Used daily for 2+ years
Review source: GetApp
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To run our e-commerce business, we had to choose between a best of breed CRM (sales centrics) and one covering every touchpoint of the customer journey. After considering and testing solutions like Salesforce, Prosperworks, we finally decided to go for Agile CRM, more likely to fit with our needs regarding the size of our business and the ability to configure by ourselves. After several month of...
- Many plugins available - Suport team easy to reach and comprehensive - Managing Marketing Campaigns with many templates and triggers - Sales funnel is natively designed using deals in Agile : allows you to track and forecast sales in a few clicks
- Product Management to quote, complete deals or design reports must be improved
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