ClickDesk Pricing Plan & Cost Guide

ClickDesk

Live chat for customer support

3.67/5 (18 reviews)

ClickDesk Pricing

Starting from: $14.99/month

Pricing model: Subscription

ClickDesk is priced per operator per month.

Free: free for 10 users

Lite: $14.99/month/agent

Pro: $24.99/month/agent

Enterprise: $39.99/month/agent

A 30 day trial is available on all paid plans for just $1. A startup friendly plan is also available. Discounts are available when plans are paid yearly (15% off) or every 2 years (33% off).

Competitors Pricing

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Starting from: 29.99/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Free Trial: Available (No Credit Card required)

SatisMeter

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Free Trial: Available (No Credit Card required)

TruChat

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Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

ClickDesk Pricing Reviews

3 reviewers had the following to say about ClickDesk's pricing:

Anonymous

One thing you use robot chat for ClickDesk, it is just like the robot to some customers.

Reviewed 2018-04-05
Review Source: Capterra

Pros
Clickdesk has nice features to turn on. You can customize the feature the ways you like to make more clear for customers! Good for the small business helpdesk.

Cons
Cost is expensive Customer support takes more than 7 days for the reply back to your tickets. Overall quality is poor due to customer support is poor!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Ryan Kearl

Horrible

Reviewed 2014-10-14
Review Source: GetApp

I would go with LiveChat Clickdesk is quite annoying and doesn't have much functionalities. Even though livechat is more expensive it is more stable and legit. Spend the extra money.

Rating breakdown

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Elizabeth Woolley

Cost Effective Chat Service

Used daily for 2+ years
Reviewed 2019-01-15
Review Source: Capterra

Pros
Easy to use and cost effective live chat that we use for our ecommerce store. Allows us to respond promptly to customer issues, answer questions and increase sales.

Cons
Would benefit from a screen-sharing or file-sharing feature.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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