ClickDesk Pricing Plan & Cost Guide

ClickDesk

Live chat for customer support

3.67/5 (18 reviews)

ClickDesk Pricing

Starting from: $14.99/month

Pricing model: Free, Subscription

ClickDesk is priced per operator per month.

Free: free for 10 users

Lite: $14.99/month/agent

Pro: $24.99/month/agent

Enterprise: $39.99/month/agent

A 30 day trial is available on all paid plans for just $1. A startup friendly plan is also available. Discounts are available when plans are paid yearly (15% off) or every 2 years (33% off).

Competitors Pricing

Zendesk

Starting from: 19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

LiveHelpNow

Starting from: 21.00/month
Pricing model: Subscription
Free Trial: Available

Zoho Assist

Starting from: 10.00/month
Pricing model: Free, Subscription
Free Trial: Available

NICE CXone

Starting from: 100.00/month
Pricing model: Subscription
Free Trial: Available

FixMe.IT

Starting from: 30.00/month
Pricing model: Subscription
Free Trial: Available

ClickDesk Pricing Reviews

Pros

  • Undoubtedly the best company in the field of help desks, is responsible for taking care of the customer and give it to him in a practical and simple way.Luisana P.Read the full review
  • If you want a reliable and easy-setup live chat software, you have to give a chance to ClickDesk. It's a very good option in the market, and easy to adapt to your front-end theme.Shari J.Read the full review
  • This is a product for those who want a bit of “help desk” but not too much. The tools are easy to use and will help you navigate through the complicated world of customer relationships.Michele NachumRead the full review

Cons

  • Terrible business practice and on principle alone would NEVER advise doing business with this company.DARRYL F.Read the full review
  • ClickDesk really pushes you hard and incessantly to upgrade, which gets a bit annoying after a while.Jeremy M.Read the full review
  • The company will conveniently forget you cancelled their services and then bill you for the next term and say you are not eligible for a refund.DARRYL F.Read the full review
73%
recommended this to a friend or a colleague

3 reviewers had the following to say about ClickDesk's pricing:

Anonymous

One thing you use robot chat for ClickDesk, it is just like the robot to some customers.

Reviewed 2018-04-05
Review Source: Capterra

Pros
Clickdesk has nice features to turn on. You can customize the feature the ways you like to make more clear for customers! Good for the small business helpdesk.

Cons
Cost is expensive Customer support takes more than 7 days for the reply back to your tickets. Overall quality is poor due to customer support is poor!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Ryan K.

Horrible

Reviewed 2014-10-14
Review Source: GetApp

I would go with LiveChat Clickdesk is quite annoying and doesn't have much functionalities. Even though livechat is more expensive it is more stable and legit. Spend the extra money.

Rating breakdown

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Elizabeth W.

Cost Effective Chat Service

Used daily for 2+ years
Reviewed 2019-01-15
Review Source: Capterra

Pros
Easy to use and cost effective live chat that we use for our ecommerce store. Allows us to respond promptly to customer issues, answer questions and increase sales.

Cons
Would benefit from a screen-sharing or file-sharing feature.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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