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ClickDesk Logo

ClickDesk

3.6
(19)

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Live chat for customer support

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(5)

ClickDesk Pricing

Pricing overview

Value for money rating

3.4

/5

19

Price starts from

14.99

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

ClickDesk is priced per operator per month.

Free: free for 10 users

Lite: $14.99/month/agent

Pro: $24.99/month/agent

Enterprise: $39.99/month/agent

A 30 day trial is available on all paid plans for just $1. A startup friendly plan is also available. Discounts are available when plans are paid yearly (15% off) or every 2 years (33% off).

What users say

I like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a little pricey.
The company will conveniently forget you cancelled their services and then bill you for the next term and say you are not eligible for a refund.

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Reviewers who mentioned pricing said:

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Elizabeth W.

Verified reviewer

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cost Effective Chat Service

Reviewed 4 years ago
Pros

Easy to use and cost effective live chat that we use for our ecommerce store. Allows us to respond promptly to customer issues, answer questions and increase sales.

Cons

Would benefit from a screen-sharing or file-sharing feature.

AR
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Anonymous Reviewer

Verified reviewer

11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

One thing you use robot chat for ClickDesk, it is just like the robot to some customers.

Reviewed 5 years ago
Pros

Clickdesk has nice features to turn on. You can customize the feature the ways you like to make more clear for customers! Good for the small business helpdesk.

Cons

Cost is expensive Customer support takes more than 7 days for the reply back to your tickets. Overall quality is poor due to customer support is poor!

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Ryan K.

Verified reviewer

Internet,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible

Reviewed 8 years ago

I would go with LiveChat Clickdesk is quite annoying and doesn't have much functionalities. Even though livechat is more expensive it is more stable and legit. Spend the extra money.

Pros

No pros were added to this review

Cons

No cons were added to this review