iTouchVision Call Centre Pricing, Features, Reviews & Comparison of Alternatives

iTouchVision Call Centre

Your extended call centre

  0 reviews

iTouchVision Call Centre overview

What is iTouchVision Call Centre?

We extend you existing call center capability by offering an over flow capability, an out of hours service, or a dedicated call centre. Your current staff can use the same software allowing both the internal team and our out sourced team to dove tail the processes. Through superior service and by reducing your total cost of running a contact centre we office the ultimate service. Being at the forefront of your industry depends on your ability to operate swiftly and efficiently. Reducing cost of ownership and focusing on your core services are critical to maintaining service transformation improvements. Through business process outsourcing (BPO) you can leverage iTouch Vision’s expertise to integrate new or augment existing services seamlessly into your organisation.

iTouch Vision offers a comprehensive portfolio of BPO services supported by best practices in technology, human resources, and operational management—all designed to function cohesively and streamline your operations. Our end-to-end solutions serve a range of vertical markets including hardware and software, consumer services, media and entertainment, financial services, telecommunications, retail, central and local government.

Pricing

Starting from
£29.98/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
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iTouchVision Call Centre reviews

There are currently no reviews of iTouchVision Call Centre.
 

iTouchVision Call Centre pricing

Starting from
£29.98/month
Pricing options
Subscription
Free trial
View Pricing Plans

£29.98 per user / month

iTouchVision Call Centre features

CRM Integration
Multi-Channel Communication
Support Ticket Management
Third Party Integration

API (228 other apps)
Activity Dashboard (124 other apps)
Alerts / Escalation (79 other apps)
Automatic Notifications (107 other apps)
Chat (207 other apps)
Customizable Branding (132 other apps)
Email Integration (105 other apps)
Instant Messaging (102 other apps)
Knowledge Base Management (107 other apps)
Monitoring (112 other apps)
Real Time Monitoring (75 other apps)
Reporting & Statistics (137 other apps)
Self Service Portal (76 other apps)
Social Media Integration (89 other apps)
Surveys & Feedback (95 other apps)
Workflow Management (87 other apps)

Additional information for iTouchVision Call Centre

Key features of iTouchVision Call Centre

  • Corporate IT Help Desk Outsourcing
  • Proprietary Application Support
  • Remote Diagnostics and Desktop Maintenance
  • Service Level Agreement (SLA) Management
View All Features

Benefits

Our Cloud Call Centre offers a comprehensive portfolio of BPO services supported by best practices in technology, human resources, and operational management