iTouchVision Call Centre Features

iTouchVision Call Centre

Your extended call centre

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iTouchVision Call Centre Feature Summary

  • Corporate IT Help Desk Outsourcing
  • Proprietary Application Support
  • Remote Diagnostics and Desktop Maintenance
  • Service Level Agreement (SLA) Management

Competitor Feature Comparison

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API
Action Planning
CRM Integration
Call Center Management
Call Recording
Call Routing
Channel Management
Chat
Communication Management
Contact History
Customer Database
IVR / Voice Recognition
Multi-Channel Communication
Multi-Channel Management
SLA Management
Search Functionality
Support Ticket Management
Support Ticket Tracking
Task Management
Third Party Integration
Visit WebsiteCompare App
API
Action Planning
CRM Integration
Call Center Management
Call Recording
Call Routing
Channel Management
Chat
Communication Management
Contact History
Customer Database
IVR / Voice Recognition
Multi-Channel Communication
Multi-Channel Management
SLA Management
Search Functionality
Support Ticket Management
Support Ticket Tracking
Task Management
Third Party Integration
Visit WebsiteCompare App