iTouchVision Consumer Goods vs Annex Cloud Comparison

Overview

Consumer Goods is specifically designed to meet the needs of a broad range of consumer goods companies. Based on our proven,...

Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£89.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.2

(37)

5

4

3

2

1

12

19

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers.
Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience.
They are easy to work with, very customer responsive, and an excellent business partner.

Cons

Cons

The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
The UI and dashboards are also in desperate need of an update.
We are still having inconsistencies and odd occurrences from time to time.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features16
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Campaign Management
  • Campaign Segmentation
  • Compliance Management
  • Contact History
  • Customer Complaint Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Discount Management
  • Email Integration
  • Email Templates
  • Engagement Analytics
  • Follow-up Scheduling
  • Gamification
  • Gift Card System
  • History Tracking
  • Issue Management
  • Issue Tracking
  • Loyalty Program
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • POS Integration
  • Promotions Management
  • Ratings & Reviews
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Rewards Management
  • SLA Management
  • Scheduled Reporting
  • Single Sign On
  • Software Development Kit
  • Template Management
  • eCommerce Integration
  • Total features26
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Campaign Management
  • Campaign Segmentation
  • Compliance Management
  • Contact History
  • Customer Complaint Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Discount Management
  • Email Integration
  • Email Templates
  • Engagement Analytics
  • Follow-up Scheduling
  • Gamification
  • Gift Card System
  • History Tracking
  • Issue Management
  • Issue Tracking
  • Loyalty Program
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • POS Integration
  • Promotions Management
  • Ratings & Reviews
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Rewards Management
  • SLA Management
  • Scheduled Reporting
  • Single Sign On
  • Software Development Kit
  • Template Management
  • eCommerce Integration

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision Consumer Goods vs. Annex Cloud

See how iTouchVision Consumer Goods and Annex Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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