iTouchVision Consumer Goods vs Salesforce Essentials Comparison

Overview

Consumer Goods is specifically designed to meet the needs of a broad range of consumer goods companies. Based on our proven,...

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£89.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

56

40

13

6

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Customer Complaint Tracking
  • Customer History
  • Customizable Templates
  • Data Import
  • Data Synchronization
  • Email Integration
  • Email Templates
  • Follow-up Scheduling
  • Gamification
  • Gift Card System
  • History Tracking
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Real Time Updates
  • Reporting & Statistics
  • SLA Management
  • Support Ticket Tracking
  • Template Management
  • Third Party Integration
  • User Management
  • Total features21
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Customer Complaint Tracking
  • Customer History
  • Customizable Templates
  • Data Import
  • Data Synchronization
  • Email Integration
  • Email Templates
  • Follow-up Scheduling
  • Gamification
  • Gift Card System
  • History Tracking
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Real Time Updates
  • Reporting & Statistics
  • SLA Management
  • Support Ticket Tracking
  • Template Management
  • Third Party Integration
  • User Management

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations31
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision Consumer Goods vs. Salesforce Essentials

See how iTouchVision Consumer Goods and Salesforce Essentials stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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