iTouchVision Consumer Goods vs Acquire Comparison

Overview

Consumer Goods is specifically designed to meet the needs of a broad range of consumer goods companies. Based on our proven,...

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£89.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$40.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5.0

(19)

5

4

3

2

1

18

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • A/B Testing
  • API
  • Activity Dashboard
  • Approval Process Control
  • Call Recording
  • Chat
  • Compliance Management
  • Contact History
  • Customer Complaint Tracking
  • Customer History
  • Customizable Templates
  • Data Visualization
  • Email Integration
  • Email Templates
  • Event Logs
  • File Transfer
  • Follow-up Scheduling
  • Gift Card System
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Multi-Channel Communication
  • Multi-Channel Management
  • SLA Management
  • SMS Integration
  • SSL Security
  • Template Management
  • Two-Way Audio & Video
  • Visual Analytics
  • Total features14
  • A/B Testing
  • API
  • Activity Dashboard
  • Approval Process Control
  • Call Recording
  • Chat
  • Compliance Management
  • Contact History
  • Customer Complaint Tracking
  • Customer History
  • Customizable Templates
  • Data Visualization
  • Email Integration
  • Email Templates
  • Event Logs
  • File Transfer
  • Follow-up Scheduling
  • Gift Card System
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Multi-Channel Communication
  • Multi-Channel Management
  • SLA Management
  • SMS Integration
  • SSL Security
  • Template Management
  • Two-Way Audio & Video
  • Visual Analytics

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations20
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision Consumer Goods vs. Acquire

See how iTouchVision Consumer Goods and Acquire stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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