App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Channels Logo

Channels

4.8
(36)

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Power up your customer service

(16)

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Channels Alternatives & Competitors

Top 6 free alternatives

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Integrated with


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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

Features

Total

Bitrix24 logo
Channels logo

62

425

79

features in common

62

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(827)

Top features

  • Client Database

    5.0

  • HR Management

    5.0

  • Drag & Drop

    5.0

Channels logo

Channels user ratings

Functionality

4.7
(36)

Unique features

  • Call Disposition

    N/A

  • Real Time Data

    N/A

  • Callback Scheduling

    N/A

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.7

Channels logo
4.9

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
GoTo Connect logo
4.5
(659)

The first-ever truly unified voice and video solution.

Features

Total

GoTo Connect logo
Channels logo

44

95

79

features in common

44

features in common

GoTo Connect logo

GoTo Connect user ratings

Functionality

4.5
(659)

Top features

  • Real Time Reporting

    5.0

  • Virtual Call Center

    5.0

  • Softphone

    5.0

Channels logo

Channels user ratings

Functionality

4.7
(36)

Unique features

  • Activity Dashboard

    N/A

  • Role-Based Permissions

    N/A

  • Real-Time Updates

    N/A

Pricing

Starting from

$27/month

Value for money

GoTo Connect logo
4.5

0.4

Channels logo
4.9

What users say about GoTo Connect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.
Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.