Channels Pricing Plan & Cost Guide

Channels

Power up your customer service

4.83/5 (36 reviews)

Channels Pricing

Pricing model: Free, Subscription

Free Trial: Available

Channels offers a seven day free trial, with no credit card required.

Once the trial ends you'll be able to choose one of three plans:
- FREE plan, where you'll get a bunch of features and 3 users
- PLUS, which costs $29/monthly ($24 annually), which already includes 3 users. Additional one costs $10/monthly ($8 annually)
- ADVANCED, which costs $75/monthly ($62) and already included 5 users. Additional one costs $20 ($16 annually)

View Pricing Plans Free Trial

Competitors Pricing

Are these alternatives useful to you?

Easycall Cloud

Pricing model: Subscription
Free Trial: Available

Kavkom

Starting from: €10.00/month
Pricing model: Subscription
Free Trial: Available

SparkTG VCC

Starting from: 5.00/month
Pricing model: Free, Subscription
Free Trial: Available

Call Center Studio

Pricing model: Subscription
Free Trial: Available

Dixa

Starting from: $99.00/month
Pricing model: Subscription

Channels Pricing Reviews

Pros
  • The support for this app is outstanding and they are very quick to help and assist. Easy way to manage sales and ensure you don't lose out on the quality of the calls.Verified ReviewerRead the full review
  • Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.Eman M.Read the full review
  • Think this is the perfect app for those in search for a simple, pay-as-you go telesales app. Great interface, good call quality and cheap rates.Tom D.Read the full review
Cons
  • I found it difficult to extract data in the exact format I needed.Stevie B.Read the full review
  • Crazy call is the trustyworthy software. Interface and reports are more than sufficient.Marek S.Read the full review
  • The team had a difficulty with the setup for a while, but after contacting the support team, it was then easily setup. No more further disadvantages faced while using CrazyCall.Verified ReviewerRead the full review
100%
recommended this to a friend or a colleague

7 reviewers had the following to say about Channels's pricing:

Tom D.

Great budget friendly app for telesales campaigns

Used daily for less than 6 months
Reviewed 2017-02-10
Review Source: GetApp

Think this is the perfect app for those in search for a simple, pay-as-you go telesales app. Great interface, good call quality and cheap rates. Their support is outstanding.

Pros
- Great interface - Powerdialler smoothly runs you through your campaigns - Cheap call rates - Good call quality - Great support

Cons
- Limited reporting in their free plan - No inbound possibilities yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Fabricio G.

Very productive

Used occasionally for 6-12 months
Reviewed 2018-06-03
Review Source: Capterra

Pros
This software is very easy to use and manage at all levels. He does everything he says in the description.

Cons
It is very difficult to say that is what I do not like about this software, is very good its price is quite low for all the benefits offered by CrazyCall. Something bad doesn't have.

Response from CrazyCall


Fabricio,
thanks for the great review! It's always a please to hear such kind words and we are really happy you find our solution so useful!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Eli S.

Low pricing and great features

Used occasionally for free trial
Reviewed 2018-12-29
Review Source: Capterra

Pros
You get your own phone number for free, which usually comes with a big price itself.

Cons
The setup process takes longer than I would have preferred, but once you get through that it is easy to use.

Response from CrazyCall


Hi Eli,
thanks for your kind review. We're happy you found our software useful.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Cezary K.

eCommerce Sales increase

Used daily for less than 6 months
Reviewed 2016-10-05
Review Source: Capterra

we were looking for a way to personalize Customer experience on a new level in our eCommerces and follow it with top notch Client Serivce - Crazy Call made it possible with little to none IT Development from our side; our Clients receive the proper attention they need and we can do it with ease

Pros
- easy to setup - cloud based - value for money

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Holly K.

Well Price but a Little Clunky to Use

Used weekly for less than 6 months
Reviewed 2019-10-16
Review Source: Capterra

CrazyCall does have good customer support and you can always reach someone when you need assistance. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used. I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus.

Pros
It is an affordable option, some of the functionality is more advanced than other competing platforms. Customer support was fast.

Cons
The autodialer. Had to move away from the software as there was no option to enter in a phone number manually as well to call. Autodialer has it's time and place but so does the option to make a phone call and manually enter the number. Could do not this with this software so moved away from it.

Response from CrazyCall


Thanks for the review Holly!

There is the option to call manually with our call widget (it's an extension for Chrome). It has an option to click to call when you are on a webpage or you can simply provide a number manually. We also have a mobile app (it's still in beta, but you can easily download and use it) where you can call manually directly from your mobile phone. If you'd like to test it again just let me know

P.S. Our support says Hi!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Eman M.

crazy call rate

Reviewed 2016-10-03
Review Source: Capterra

good app , excellent support team and good value for service with money . It needs sometime and will be easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Tomasz K.

Crazy Call

Reviewed 2015-03-04
Review Source: Capterra

Crazy Call is a tool that rapidly improves efficiency, and thus increases profits not just by achieving the same results at lower cost. CC will also improve on these results. The advantage is two-fold: better results, achieved at lower cost. It also allows in-depth performance analysis of consultants and whole projects. I honestly can not imagine a more effective project management tool than Crazy Call.

Response from Crazy Call


Call Center Inter Galactica is our first client, therefor it is even more than pleasant to know, that we have met business goals and helped building business.

Rating breakdown

Ease of use
Customer support

Minimize review