This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Customer Thermometer vs Happyforce Comparison

Search

Add to Compare

Recommended for you

SurveyMonkey

SurveyMonkey Enterprise

Podium

SurveyLegend

Zendesk

LiveAgent

Good recommendations?

Overview

Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed...

Happyforce is a cloud-based employee engagement platform designed to help organizations retain talent, interact with the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

8

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

5

4

3

2

1

12

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

5

4

3

2

1

4

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The CT team is responsive to inquiries and are a pleasure to work with. I'd strongly recommend the product to any team looking to increase their turnaround in CS stats.
Furthermore, the fabulous dashboard gives spectacular graphs, and they are vibrant too, hence easy to know where we are standing by looking at them.
Another great feature is; ability to use various icons, especially emoji, therefore students prefer to click them to give their honest opinion.

Pros

Not enoughreviews yet

Cons

I signed up for a plan and in the middle of the month switched the plan. It says on the site that they will bill you the second you switch, but I missed that and got double billed.
Its power lies in its simplicity, grads are busy and this lets them feedback really fast but we know in advance if there are any problems.
I am not sure if the amounts carry over from month to month.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features11
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Anonymous Feedback
  • Benchmarking
  • Charting
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Continuous Feedback
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Employee Recognition
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Historical Reporting
  • Mobile Survey
  • Monitoring
  • Negative Feedback Management
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Library
  • Randomization
  • Real Time Data
  • Real Time Notifications
  • Reporting/Analytics
  • Self Service Portal
  • Sentiment Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis
  • Total features36
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Anonymous Feedback
  • Benchmarking
  • Charting
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Continuous Feedback
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Employee Recognition
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Historical Reporting
  • Mobile Survey
  • Monitoring
  • Negative Feedback Management
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Library
  • Randomization
  • Real Time Data
  • Real Time Notifications
  • Reporting/Analytics
  • Self Service Portal
  • Sentiment Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis

Integrations

  • Total integrations25
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM