Additional information for Dameware
Key features of Dameware
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- Centralized License & User Account Management
- File Sharing
- Issue Management
- Multi-Factor Authentication
- Multi-Monitor Support
- Real-time Chat
- Remote Access/Control
- Screen Sharing
- Session Recording
- Session Transfer
- Unattended Access
- VoIP Communication
• Dameware resolves issues with a low turnaround time as it connects to workstations within seconds.
• Support teams can access an end-user’s desktop remotely and can transfer files and fix problems.
• Dameware provides managers with granular access control so that they can monitor team members that access remote desktops.
• Support teams can use Intel VPro AMT technology with computers on sleep mode and reboot machines that are powered down.
• Teams can use Dameware’s chat feature to discuss issues with the end-user and resolve them more effectively.