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Dameware

Remote-access system support tool for IT professionals

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Dameware Reviews - Page 5

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247 reviews

Recommended

AB
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Adam B.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Product we Ever Purchased

Reviewed 7 years ago

Quicker time to ticket resolution, which has lead to happier end users.

Pros

The ability to connect to any workstation on the domain without having to pre-install an agent was what sold us. We moved to DameWare from UltraVNC, and what a difference it made!

Cons

We find it really hard to find something we don't like about DameWare. This product has truly been a time saver.

JZ
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Jason Z.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing and easy to use. You can get someone set up day one to administer your computers

Reviewed 6 years ago

not having to use multiple panes of glass to fix an issue

Pros

easy to use, I can remote into any AD computer effortlessly, able to change registry remotely along with printers and other peripherals without having to bother the customer. Can connect to a MAC or PC!!

Cons

Maybe the icons could be cleaned up to look more current but that's splitting hairs.