App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Deskpro Logo

Deskpro

4.6
(37)

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Customer service software you can depend on

(8)

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Deskpro logo

96

182

128

features in common

96

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Deskpro logo

Deskpro user ratings

Functionality

4.5
(37)

Top features

  • Workflow Management

    5.0

  • Support Ticket Management

    5.0

  • Multi-Channel Communication

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.3

Deskpro logo
4.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

Features

Total

Zoho Desk logo
Deskpro logo

103

158

128

features in common

103

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Deskpro logo

Deskpro user ratings

Functionality

4.5
(37)

Top features

  • Workflow Management

    5.0

  • Support Ticket Management

    5.0

  • Multi-Channel Communication

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5
Deskpro logo
4.5

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.