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Deskun vs Softros LAN messenger Comparison

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Overview

Deskun is a multichanel help desk solution that is built to run within Gmail, adding e-mail ticketing, live chat and messengers integration.

Softros LAN Messenger is a communication software that helps employees establish two-way communication with coworkers and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12.95
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

(18)

5

4

3

2

1

16

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Seamless install and functionality. Increased our productivity immediately.
Enough space to send files very quickly, very easy to use at first time, friendly display and easy to understand.
We LOVE using this for our interoffice communications. It makes short exchanges so much easier.

Cons

Not enoughreviews yet

Cons

The only thing that I find slightly annoying is the constant flashing of the icon if the message goes unread. I understand why the feature is there but sometimes it drives me crazy.
It is difficult to add or subtract people we have on the program so the actual setting up and changing is a little harder.
We use this software in an escape room to allow our players to communicate with the Mad Scientist in the game.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features16
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • Automatic Backup
  • Brainstorming
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Data Import/Export
  • Discussions / Forums
  • Drag & Drop
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Profiles
  • File Management
  • File Transfer
  • Filtering
  • Forum / Discussion Board
  • Help Desk Management
  • Historical Reporting
  • Live Chat
  • Mobile Access
  • Multi-Language
  • Multiple User Accounts
  • Prioritization
  • Project Management
  • Queue Management
  • Real Time Notifications
  • Remote Access/Control
  • Role-Based Permissions
  • Search/Filter
  • Secure Login
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • User Management
  • Total features28
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • Automatic Backup
  • Brainstorming
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Data Import/Export
  • Discussions / Forums
  • Drag & Drop
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Profiles
  • File Management
  • File Transfer
  • Filtering
  • Forum / Discussion Board
  • Help Desk Management
  • Historical Reporting
  • Live Chat
  • Mobile Access
  • Multi-Language
  • Multiple User Accounts
  • Prioritization
  • Project Management
  • Queue Management
  • Real Time Notifications
  • Remote Access/Control
  • Role-Based Permissions
  • Search/Filter
  • Secure Login
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • User Management

Integrations

  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Deskun vs. Softros LAN messenger

See how Deskun and Softros LAN messenger stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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