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Cloud-based contact center solution

(1)

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Dialshree Pricing

Pricing overview

Value for money rating

4.6

/5

73

Price starts from

59

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

Scalability of the cloud-based solution ensured we could handle call volume fluctuations effortlessly. It saved us costs while maintaining high service quality during peak periods.
Software is easy to use and features are very easy to understand. Money is worth for this software.

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Reviewers who mentioned pricing said:

ND
AvatarImg

Nabarun D.

Insurance, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Superb! user friendly and flexible application

Reviewed 2 years ago

As of now seems Great! as team is Very supportive to equipped us with all requirement of call center hassle free

Pros

1. This software support all major technologies which help easy integrations with various software of company. 2. It has all the standard services required to run a call center plus flexible to customize as per our requirement. 3. in overall 2 years we had hardly any downtime you can consider not even 8hrs overall as of now.

Cons

1. Customization time & cost for a specific requirement can be high sometimes. 2. few Business analytic cannot be extracted directly in view formats however same can be downloaded in raw format and can make report.

Vendor response

Dear Nabarun, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Kj
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Kanhaiya j.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DialShree has done all good for the process!

Reviewed a year ago

Really good experience, expect couple of hiccups during initial time

Pros

It was god experience in implementing DialShree's Cloud Call Center Solution for our business, and we must say that it has significantly transformed our customer service operations.Firstly, the cloud-based nature of DialShree's solution has been a game-changer for us. It eliminated the need for complex and expensive on-premises hardware, allowing us to streamline our operations and reduce costs. The smart call routing methods provided by DialShree have been particularly impressive. The system intelligently analyzes incoming calls and directs them to the most appropriate agent or department based on predefined rules and criteria.

Cons

Well it is working well till now. So all good we can say.

Vendor response

Dear Kanhaiya, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

AV
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Ajay V.

Banking, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Got very good experience. easy to use got software

Reviewed 7 years ago

It reduced our cost and time

Pros

Software is easy to use and features are very easy to understand. money is worth for this software.

Cons

No cons were added to this review

Vendor response

Dear Ajay, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! If you're still facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec