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Dialshree
Cloud-based contact center solution
(1)
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Value for money rating
4.6
/5
73
Price starts from
59
/user
Per month
What users say
Price starts from
29.50
Per year
Pricing model
Free trial
Price starts from
30
/user
Per month
Pricing model
Free trial
Price starts from
1799
/user
Per month
Pricing model
Free trial
Price starts from
41
Per month
Pricing model
Free trial
Price starts from
1
/user
Per month
Pricing model
Free trial
Nabarun D.
Insurance, 1,001-5,000 employees
Used daily for 1-2 years
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As of now seems Great! as team is Very supportive to equipped us with all requirement of call center hassle free
1. This software support all major technologies which help easy integrations with various software of company. 2. It has all the standard services required to run a call center plus flexible to customize as per our requirement. 3. in overall 2 years we had hardly any downtime you can consider not even 8hrs overall as of now.
1. Customization time & cost for a specific requirement can be high sometimes. 2. few Business analytic cannot be extracted directly in view formats however same can be downloaded in raw format and can make report.
Dear Nabarun, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Kanhaiya j.
Education Management, 51-200 employees
Used daily for less than 6 months
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Really good experience, expect couple of hiccups during initial time
It was god experience in implementing DialShree's Cloud Call Center Solution for our business, and we must say that it has significantly transformed our customer service operations.Firstly, the cloud-based nature of DialShree's solution has been a game-changer for us. It eliminated the need for complex and expensive on-premises hardware, allowing us to streamline our operations and reduce costs. The smart call routing methods provided by DialShree have been particularly impressive. The system intelligently analyzes incoming calls and directs them to the most appropriate agent or department based on predefined rules and criteria.
Well it is working well till now. So all good we can say.
Dear Kanhaiya, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Ajay V.
Banking, 5,001-10,000 employees
Used daily for 2+ years
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It reduced our cost and time
Software is easy to use and features are very easy to understand. money is worth for this software.
No cons were added to this review
Dear Ajay, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! If you're still facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec