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Drift

Live chat & in-app messaging for sales & marketing

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(16)

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Drift Reviews - Page 5

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195 reviews

Recommended

AJ
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Amanda J.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It works great for my needs when talking with customers

Reviewed 7 years ago
Pros

It makes it easy for customers to chat with me. If they need to ask a simple billing question or if they are interested in signing up for service.

Cons

It does not always let me know when a new chat has started. Also I wish I could just hit enter to send a message instead of control/enter.

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Akou Kafui A.

Commercial Real Estate, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Logiciel de Live Chat

Reviewed 5 months ago
Pros

Top produit de gestion clientèle très professionnel permettant de travailler à distance et tte sécurité avec des fonctionnalités modernes et facile a utiliser .

Cons

Top et simple , sympa . Je n’ai jamais eu de problème avec Drift . Je le recommande

Showing original review in French. See translation

Vendor response

Hi Akou, thanks for taking the time to review Drift — glad it's so easy to use for you! Sarah Haberman, Senior Manager, Customer Marketing @ Drift