dualmon Remote Access Comparison

Overview

dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(80)

5

4

3

2

1

54

23

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I can take control of a customer PC, it is secure with not only the password for your account but also for the static PC. I love the way the assistance works also, very easy.
But with DualMon, all of my needs are met at a fraction of the cost. A superb value for the money.
M able to manage my servers and other PC's from anywhere with this software. Ve tried other solutions, but Dualmon is BY FAR the best alternative that I've found.

Cons

If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer.
Recently I had to sign in and out each time to unlock the screen on the work computer, but that was a minor inconvenience and appears to have worked itself out.
The only feature missing from DualMon is multiple window control.
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features27
  • Access Control
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Collaboration Tools
  • Customizable Branding
  • Instant Messaging
  • Meeting Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multimedia Support
  • Multiple Data Sources
  • Multiple User Accounts
  • Presentation Streaming
  • Print Management
  • Remote Access
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Secure Login
  • Status Reporting
  • Summary Reports
  • Third Party Integration
  • Two-Factor Authentication
  • User Management

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation