Ease of use, Secured, Superb Customer Service, DualMon updates and makes fantastic changes.
The ease of deployment and excellent functionality allows us to perform the tasks the team needs efficiently. It has unlimited user capability and is super value for the money.
I like the price and the flexibility. My clients like that I can help them right away and the ease of connection means I can help anyone with an internet connection.
If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer.
I would be willing to pay for the app, or pay more for the annual subscription if it came to that.
The only feature missing from DualMon is multiple window control.