e-ServiceSuite Features

e-ServiceSuite

Help Desk, Service Management, Enterprise Solution

3.0/5 (1 review)

e-ServiceSuite Feature Summary

  • IT Service Management Suite Application (ITSM)
  • On-Premise Suite Application
  • Enterprise-class SaaS on-demand solutions
  • Integrated Google Maps
  • Comprehensive Configuration Management (CMDB)
  • Incident/Problem/Change Management
  • LDAP Integration
  • Built-in e-Chat functionality
  • e-Visualization (CI/Assets)
  • Multi-tenant capable
  • Mobility integrated (phones/tablets, etc.)
  • ITIL Compliant
  • Document Management
  • Construction (Safety) Management
  • Training scheduling and compliance
  • Sales Force Automation (SFA)
  • Built-in Barcode integration
  • Staff training and performance monitoring

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Competitor Feature Comparison