eBLVD Remote Desktop Access Your Computers From Anywhere 0 reviews 2,467 Alternatives to eBLVD Remote Desktop
Explore a recommended list of eBLVD Remote Desktop alternatives for your business in 2020. Compare alternatives to eBLVD Remote Desktop side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
PC-Duo: fast, secure and centrally managed remote control.
Desktop, mobile device & patch management software
What users mention about ManageEngine Desktop Central See all reviews Best endpoint management solution. Patch management, software deployment, It asset management,desktop configuration are easy to use and fulfill customer requirement. Others we looked at were more expensive and not as feature rich. Desktop Central is excellent at what it does and the support team, normally accessed through chat, has been very good. I like the fact that this product supports up to 25 systems for zero cost. It also has quite a few really good features providing automated updates, inventory, reports and more. What users mention about RescueAssist See all reviews The software is a nice way to be able to have IT help. Easy access and useful when in satellite offices so they do not have to drive there. The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session. I like that the software is easy to use, the connection is smooth and it has been stable most of the time.
IT Systems Management Software for Internal IT and MSPs
What users mention about Kaseya VSA See all reviews All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features. The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
Remote Support Software That Always Works
What users mention about FixMe.IT See all reviews The software does not work with mac computers many of my customer have Macs so this creates a problem. Getting customers to the download page is super easy, installation is fast and very user friendly. The UnAttended Installation allows you to remote in at will to help users with the greatest of ease. Having the capability to use unattended access has been terrific. I also like the easy to use user interface for my customers.
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
What users mention about Atera See all reviews Ve used all of the major RMM tools and this is the best value for what I do. The support has been very good and they reach out to offer help regularly. Used Atera for a free trial, as I liked the idea of not having to pay per endpoint. The software a was nice and clean, but very minimal in terms of advanced features and integrations. Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.
The Easiest-to-Use Unified Endpoint Management Platform
What users mention about NinjaRMM See all reviews I have been able to focus on bigger task without having to worry about patching and network connectivity loss. To get notified immediately when a server is off-line is exactly what I need. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great. Mobile support is amazing as I love being able to remote into my home computer from my phone. My IT team uses LogMeIn Rescue to remotely connect to our PCs and resolve IT issues, it is easy to use, i can easily grant remote access to them.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews When there are large about of mini-tasks some of them can get lost. Unable to merge issues to another project. It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well. The Jira Service Desk has been a great tool within our company. I find the ability to customize your request with some required and some option fields really helpful.
Remote monitoring & management for managed service providers
What users mention about Naverisk See all reviews It's was an amazing improve along those years and I am very confident to say that Naverisk hear what their customers have to say and align their development with the customers needs. Naverisk is a comprehensive RMM solution with a rich feature set which continues to improve. Naverisk support is very good and the ability to deal with real people makes a refreshing change. Great reporting once you get the hang of what its reporting. Awesome command line tool, great script packs.
Ticketing, powered by your Slack conversations
Asset Tracking and Management Software
What users mention about EZOfficeInventory See all reviews The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. This has been an affordable solution that works exceptionally well for our organization and has been a dramatic improvement from the hodge=podge of solutions that we were using previously. EZOfficeInventory is incredibly easy to use and has great tools to facilitate asset management, one being the option to add and assign assets by CSV.
Remote access & control for secure support
On-demand attended & unattended remote support software
Remote session management software for sales & support teams
Remote support and device access management solution
What users mention about dualmon Remote Access See all reviews If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer. I can take control of a customer PC, it is secure with not only the password for your account but also for the static PC. I love the way the assistance works also, very easy. But with DualMon, all of my needs are met at a fraction of the cost. A superb value for the money.
Web conferencing and remote support software
What users mention about TurboMeeting See all reviews On-site hub worked perfect as a host. Minimal connection issues and great app support. A reliable and feature rich choice for conferencing and support. I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months.
Private cloud management solution for legal & law firms
What users mention about Abacus Private Cloud See all reviews The experience was catastrophic. The on boarding team at Abacus Private Cloud was never able to transition our data from Amicus to AbacusLaw and we were within 10 days of missing a billing cycle. Initial sizing of systems needs was way off; forced me into poor service or 30% price increase and you are stuck with the contract even though it was their mistake. What we have enjoyed the most with APC is their customer service. The technicians that we have dealt with have been dedicated to finding a solution.
Revolutionary blockchain-powered contact center software
What users mention about Fenero See all reviews More than anything I've been so impressed with the level of customer service. The reps did a great job of reviewing the solution and highlighting how I can use it for my specific application. Affordable solution but needs to work on its software for better reliability and performance. Overall the platform is good and does what is supposed to do. We continue to get good results running campaigns with Qubicles.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews We love that we are able to do so much with the computers that we manage on this software. Also love that we can find out hardware information through this secure application. He's amazing, and has made this software do some really incredible stuff for us. It had good functionality out of the box, but we've been adding scripts and automation to it for 5 years at this point. Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called. We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.
Cloud-based IT operations management suite
What users mention about Syxsense See all reviews Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around. The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again. Its been great, so easy to use and helpful beyond imagine.
Collaborative remote access solution
Remote support software & unattended remote access
What users mention about ISL Light Remote Desktop See all reviews The customatisation (f.e. with our LOGO + Technician Name) of the interface is a nice AND easy thing, together with the selfstarting video-recording is a great advantage. We like the ease of use for both the clients and ourselves, we also like the easy file transfer feature and the ability to give easy Ad Hoc support. For a support utility, the most important features are ease of use for the customers we're supporting, and reliability. This excels in both counts.
Service desk & IT service management
What users mention about Serviceaide See all reviews The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad. Simple and effective product, great value for the business with easy adaptation and good additives. Lastly, I really like the project workspace. It is very simple to use, looks good and with customisable lanes, I can add certain sections suited to different projects and remove them for others.
Cloud based solution to track & control IT services
What users mention about ChangeGear Service Desk See all reviews Reporting was horrible, any customization was impossible, the support from the company was horrific, slow to respond, promised everything, never delivered even when we offered to pay for things. If you meet them at a conference, they are pleasant to work with on your issues and always open to suggestions. It's nice to know that there is a good team behind the product. We ran into so many operational flaws and deficiencies that we finally had to drop ChangeGear after only one year of use.
Help desk and ticketing solution for customer service
ITIL Certified IT Service and Asset Management Solution
BOSS Solutions a FrontRunner in Help Desk Software
What users mention about BOSS Solutions Suite See all reviews BOSS Solutions has proven an extremely stable and feature rich product. Having used both Kaseya and Labtech as comparisons I have been quite pleased with BOSS. Flexible and very user friendly. We have utilized this module of the system now for over 2 years and we find it one of the best Asset Tracking systems attached to our helpdesk application. Boss Support Central hass really helped us to manage and streamline our trouble ticket calls. It has really eased the pain of how we were doing trouble tickets before. What users mention about InvGate Service Desk See all reviews I love the fact that it is very easy and simple to set up. And I also like that it also has a support system for users. Product is easy to understand and looks great – mobile view is best in class. Currently we are working to relaunch our help desk, because after the good reception of the clients we saw the need to adjust several additional options of the product.
A PSA Tool Designed To Run Your As-a-Service Business
What users mention about ConnectWise Manage See all reviews Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size. I love connectwise for IT helpdesk because there are so many ways to interact with the software. It provides the ability to look up customers fast, start tickets fast and resolve them quickly. What I mainly love about this product is it really helps me delivering more consistent service to my beloved clients.
Cloud-based solutions for audit, risk management, compliance
What users mention about Onspring See all reviews Just some basic training and we're up and running. Also, Onspring's support is outstanding for any issue, big or small, that we run into. Working with Chris and Jason was a great experience. Customer support is superb. Overall our company's experience has been very good. Intuitive software with great support.
Actionable IT alerting platform for enterprises
What users mention about xMatters See all reviews Ease of use, reliability and the find/assign with escalation capabilities. Having one tool to notify and also be able to do scheduling for on-call rotations is a benefit. Having the ability to instantly contact available volunteers to resolve incoming rescues, has helped us to significantly improve our service to animals and the community. The ability to just have users locate their xmatters notification email and then join the bridge off of that is great.
Award winning IT Asset Mgmt and Service Mgmt platform
What users mention about Alloy Navigator See all reviews The ease of use, ability to customize the software to our needs and the fantastic support we receive. I really like the variety of modules, and the tech support available to help out. I also like the ease of use for my technicians. We currently use a system where every call we get we have to input a ticket ourselves in full detail, its not horrible by any means but there is an inconvenient factor to it.
IT Service Desk & Asset Management Software
What users mention about SolarWinds Service Desk See all reviews We will gain a higher level of respect from our customer base after we show how we can keep up with their requests in a more timely manner. We will have better records for our IT HW. While it was a great out-of-the-box solution, it didn't offer the unique scalability we needed and the customer service wasn't helpful in growing the product with our needs. I like that, out-of-the-box, Samanage offers great core functionality with a stable product that ties neatly into a beautiful UI for the end users.
Cloud-based Help Desk & Customer Support Platform
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
What users mention about Vision Helpdesk See all reviews Thank you Vision Helpdesk team for the great product and outstanding customer support experience. The decision to take this solution has been made within just 1 day of evaluation and we are still very happy - especially because of the great teamwork with the Visionhelpdesk Team. Vision helpdesk is a great customer support software, it allows for many integrations such as twitter and SMS. The software is also great because it allows you to see how your staff are performing.
Customer Service & Field Service Management Solutions
What users mention about Salesforce Service Cloud See all reviews Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol. I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in. It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.
Modular ITSM and ITAM solution based on ITIL principles
What users mention about Canfigure See all reviews With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions. Chris has been more than supportive and quick to respond, which I appreciate. SupaDESK is great if you understand the importance of Service Delivery.
A complete IT service management (ITSM) tool for business
What users mention about Freshservice See all reviews I feel bad even complaining about it because it's so simple to use but I feel as if the interface could use an update. I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them. For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.
Helpdesk, customer support software
What users mention about HappyFox See all reviews We find that clients are much more likely to submit a ticket for a problem rather than post-it notes on your door or stopping you in the hall with a problem. Great response from the sales team. Beyond that, it has not been a great experience. It tracks customer support tickets very well. It can automatically filter for certain content and then place the ticket into the appropriate category or assign them to the appropriate support person.
The next generation of professional services automation.
What users mention about HarmonyPSA See all reviews The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information. Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements. I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
Alerting and on-call management for always-on services
What users mention about Opsgenie See all reviews The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team. I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use. Ability to set quiet hours is great to allow people to get a good night's sleep without leaving big gaps in coverage.
Unified project management & help desk software
Remote monitoring & management platform
IT Asset Management Software
What users mention about Q Ware CMMS See all reviews I give QW a strong 4 stars and if they would develop an energy module and dash board it would be a solid 5. Thank you for a great product and fast accurate service. Overall it is a great tool and makes my job easier. The company is also helpful as they listen to our suggestions and respond to them to solve our issues. Help Requests in our district. It is easy to use and is very affordable.
Mobile fleet tracking, management & maintenance software
What users mention about AUTOsist See all reviews We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive. This thing tracks everything and reminds you for service with the ability to add custom reminders. Its very nice to have all your trucks info in 1 place. Like that it keeps track of routine maintenance and also stores services with receipts for reference. Occasional bugs but they are responsive to list of them quite promptly.
Calibration management software tool
Cloud-based fixed asset tracking software
What users mention about TrackAbout See all reviews We are able to effectively track our assets in real time and have confidence when reporting for tax purposes that we are using accurate information. The staff is extremely friendly and helpful. Our Customers love follow on tracking for their own personal use. We have so many reports and great information at our finger tips to help our business as well as our customers. The members of the TrackAbout team are very knowlegable and easy to work with. If you are looking for a system to track your assets, TrackAbout offers the best system out there.
Web-based maintenance management solution
Facility maintenance, work orders & preventative maintenance
What users mention about Maintenance Care See all reviews Being able to provide documents and pictures with the maintenance requests has proven to be very successful and helpful for out team. Desktop version makes it easy to see all of the history on each hotel unit (lots of filtering options is great). Easy to see the progress of team mates - ie. Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts.
Complete fixed asset accounting software
What users mention about RAM Fixed Asset Management See all reviews Asset 4000 is a very powerful package and makes maintaining our asset register straight forwards. The customer support is also excellent - which is important when you are using a product you are not initially familiar with. The product gives us a nice user friendly way to manage the components assets of our housing stock.
Production planning and field asset management solution
CMMS tool for facility managers and government contractors
CMMS software for equipment and maintenance management
What users mention about ManWinWin See all reviews As an IT Manager I truly appreciate the user friendly interface and data integration. Overall, it was the best choice to overcome our Maintenance Departments. The best features are: The assets datasheets include all possible details and even the asset picture. The assets meters management is amazing and has a forecasting function. The organization structure already done by Manwinwin reflect the REX and know-how in CMMS, so it was easy to implement some best practices in my industry. Follow-up is also great on the dashboard.
Computer-aided facility management (CAFM) solution
Equipment maintenance solution for laboratories
CMMS Preventive Maintenance Management Software
What users mention about Maxpanda CMMS See all reviews We love that we have many options to be able to filter different data and the ability to export in a variety of formats. Technical support has been useful so far on any questions we have had. The development team adopts an agile approach to programming and consistently meets their goals. Support is excellent and responsive to your needs. Unfortunately we were unable to enter those in to be read by the system and we had to print our own QR tags out of the system which meant they weren’t as hard wearing.
Public Works Management Software - Software for Public Works
Computerized maintenance management system (CMMS)
What users mention about eWorkOrders See all reviews They have a fantastic team to work with. Again, the ease of using the software, the customization to my specifications and so much more is the reason I have stayed with them for so long. The ease of use makes this software easy for any of our employees to use. In a day in age where some of the older generations are not computer literate this is very important to us. The only con for us is because eWork Orders is a cloud based system we can't use it for problems involving internet or power outages.
Fleet management software for transportation industry
What users mention about Dossier Systems See all reviews I have been using this software for 14 Years and Love it. One of the greatest things is that they keep up with the ever changing technology. We have had several bad habits and brought customer rep in to work out several issues. You were able to identify several issues and we have a ton of work to get through. Great Company to work with. Support staff is awesome.
Maintenance & material management (EAMS/CMMS)
CMMS, facility, asset, and equipment management software
Service industry work management
What users mention about ServiceBox See all reviews The customer support has been fantastic. She has been amazing to work with and has answered every with a day. However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program. I love how easy the program is to use, you can jump right into it without any training. Also I like how it is very customizable to the company so any company can make it their own.
All-in-one field service management solution
Productivity software for multi-location real estate firms
CMMS solution for maintenance task automation
What users mention about FTMaintenance CMMS See all reviews I believe once it has all the data input, it will work great. The customer service is outstanding. There are minor annoying things in other modules that cause problems. Ll have to write the steps down later to reproduce the bugs. From the beginning I can say I had a good experience even before being a customer. The demo was clear, the explanations were complete and I had a very good idea of what the product could offer.
Cloud-based facility management software
What users mention about Facilities Management eXpress (FMX) See all reviews We have been very happy with the ease and efficiency of the program. The web based software has also been a benefit because it is accessible from anywhere. The ease of use and tier structure of admin within in the software for approval of request. We have multiple ways we are utilizing the software and so far it has fulfilled all of our needs. Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
Computerized Maintenance Management Software by Fluke
What users mention about eMaint See all reviews Huge amount of features that could be helpful. Implementation expert was very helpful and friendly. I think this is a good product and I recommend it to others with maintenance responsibilities. The system really excels in helping you track your assets and inventory in a very clean and organized way.
Customizable CMMS for leveraging industry best practices
What users mention about DirectLine See all reviews Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs. The software is suited to best fit the needs of my company. As we grow this software grows with it. The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.
Your adaptable & easy to use quality management solution
What users mention about QT9 Quality Management See all reviews If you are looking for an easy to use, effective, and relatively inexpensive solution to your ISO management QT9 is the solution for you. Its a friendly software for quality system control because it's easy to use and has a complete management and the necessary areas. This product completely guides your Quality Management Team in the creation, management and utilization of your QMS. The QT9 support is personal, thorough and effective.
Work order software without more work
What users mention about Tikkit See all reviews It also helps to increase communication which is extremely important in our line of work. It creates the infrastructure to take care of an issue a little easier. Very affordable and good reporting system. This system allows for a very simple yet effective way to submit and complete work orders. Sometimes emails would get lost in an inbox or forgotten. Now with Tikkit, we are able to keep our work order system more organized and assignments and accountability more defined.
Affordable Asset Tracking & Inventory Management
What users mention about GoCodes Asset Management See all reviews For our purposes the basic version works great but we are getting close to our Asset allowance. Id like to see asset increment upgrades available at a fair cost to the consumer. I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions. It is a good product for a good price but we cannot afford to jump up in cost for the additional assets but we like what we have.
Facilities management, solved.
What users mention about NetFacilities See all reviews What we like best about this program is the ease of use. It makes training our maintenance staff and regular staff members who submit work requests very easy. Cost effective, extremely mobile and no host software to install, good for us that are always on the move. Asset management is made very useful, efficient and will adapt to different types of assets. The software is very user friendly. Their customer support is probably the best I've ever had with software - they are helpful, take support seriously and respond within a reasonable time.
Fleet tracking intelligence
What users mention about Verizon Connect Reveal See all reviews Overall it has been great. Rocky at first, like any new product startup, but much better now and I have tried 4 other ELD options and this one is hands down the best for us. However, they are causing us to be non-compliant due to sending wrong equipment multiple times and we still have two trucks not working at all or not working properly. I do not like that when your system has an update, that the previous version does not work correctly. The laws did not change, so I am not sure why the system does not work.
Cloud-based maintenance management for SMBs
What users mention about SS-CMMS See all reviews The one price license is a great model so we don't have to decide who can use it. Keeping a good record of when something is reported and what is outstanding was a problem before. Outstanding and easy to us. Works great for small facilities that need something to track parts and repairs. I have had a very good experience using this software. Maybe I expect too much for the price, but it does a good job of managing our maintenance for all our machines.
Security incident reporting and guard management solution.
What users mention about Silvertrac Software See all reviews I am truly happy with the software, it has many amazing capabilities and is very user friendly as an administrator. We're in an industry, where training is always needed but time, is not always your friend, so you have to be creative and proactive in finding new ways to effectively train your staff. During my Security Bid I have used the Silvertrac platform to successfully win contracts.
Mobile Customer/Field Workforce Mgmt + Custom MARKETPLACE
What users mention about Ai Field Management See all reviews Ai Management if excellent in communication. Several times I was able to speak to top management and they resolved my issues promptly. It is enough attractive for the moment. But will be more attractive with a number of AI features under development, excellent pricing. The software is fast, reliable and secure, which is exactly what you want in this type of product.
Fiix is an easier way to plan, track & optimize maintenance.
What users mention about Fiix See all reviews While I was working on purchasing this software at the start the sales team was great and knew their stuff. Also I find that your training videos are a great help and easy to follow. The QR codes and the ability to print them is a useful tool in quickly identifying specific company assets. You eliminate having to read the extensive list of assets to select the one you need. I like the Scheduled Maintenance ease of use. It is clean and easy to set up the things that are most important in keeping an engine room running smoothly.
Asset management and tracking
What users mention about CHEQROOM See all reviews Ve been tired of losing and misplacing hard drives, as well as other items we often loan out to freelancers. Cheqroom has helped keep track of what goes where. Cheqroom has proven itself worth the cost with an intuitive, customizable solution that we now use daily. Aside from a few features we'd like added, we are very satisfied with the program. So far my experience as been good. Fairly easy, good customer support, fair pricing.
Configurable Fixed Asset Tracking Software & Apps
What users mention about Asset Panda See all reviews We were looking for a system that is flexible and adaptable and easy to implement. The price was right and the support provided by Asset Panda was amazing. The team members I worked with were superb. The support staff were terrific and I would highly recommend this product to anyone needing to track just about anything. We love that our governance team can check our compliance with ease and finance and see all our assets and get rid of age word document asset lists. Our HR team and check what equipment our staff has.
Easy to Use, Simple Maintenance Management Software
What users mention about Hippo CMMS See all reviews The best thing about HippoCMMS is excellent customer service. Quickly and courteously responsive, the reps discuss in detail the various questions and suggestions brought forward. And I have an excellent experience with the support team. Sometimes we have in-depth discussions on how we can improve our expertise about Hippo and finding solutions to our requests. I love that there is a minimal learning curve. I can limit abilities for each user but make changes as they learn and become more comfortable.
Field service management software. Live support. Free trial.
What users mention about Synchroteam See all reviews For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer. This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field. Great support also available to help with any issues or queries. Excellent value for money.
Workplace management solution for facility operations
Full Suite of Integrated Business Apps
What users mention about Odoo See all reviews It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP. Support does not answer questions, they stall, they deflect, and when that fails, they fall back on asking for an "Odoo only" version of the software to test the problem.
Calibration solution providing precision asset management
What users mention about ProCalV5 See all reviews Critical to quality industries like, Pharmaceuticals, Automotive, Oil & Gas, Health care, Power and Nuclear industries should obviously choose this great product. My experience with ProCalV5 have been outstanding. I would greatly recommend this CCMS to anyone. Easy to use and a familiar platform that is windows based. Very good implementation plan and purchased validation documentation was ver good.
Performance Support for Manufacturing & Industrial Workers
What users mention about WorkClout See all reviews The strongest aspect of this program is scheduling. It is a great system for tracking job tickets and materials too. One of the best features is the ability to source answers to the most pressing challenges faced on the shop floor, similar to how I use stack overflow as an engineer. Even though i has to reach out, the customer service is remarkable and the system is very easy to pick up and start using right away.
Manage Maintenance and Operations. Without the Paper Stacks.
What users mention about MaintainX See all reviews We have enjoyed partnering with MaintainX and [SENSITIVE CONTENT HIDDEN] has been a great asset in getting us what we need to be successful with the product. I particularly love that there is a comment section attached to each WO – meaning all staff can be informed of issues, making handovers seamless. The reporting feature is one of my favourites. The support team is incredibly responsive and very happy to help. The main view, especially on desktop, packs in a large amount of information but remains easy to read and understand.
Web-based help desk and support application
On-demand tech support at your fingertips
IT and remote access management solution
Powerful Service Desk and Simple to Use, Modular ITSM Tool
What users mention about SysAid See all reviews Our company is satisfied with the tool, the use of it is not exclusive to IT, departments such as maintenance, marketing and finance have joined the use of this great tool. The few times we have had any issues with the software in all the years the support has been very responsive. Reliable, reasonably priced and excellent customer service. The quality of the software is really great. More documentation and tutorial so easy to use, very user friendly.
Instant Remote Support. Unattended Remote Access.
What users mention about Zoho Assist See all reviews Would be great to have a more comfortable diagnostics and software deployment tracking. Maybe ability to see if other software is connected to a license without remote connection. This software is one of the best that I found on the market, it has all the important features so you can give your customers a professional support. The price/features ratio is the best. We had an emergency where our remote support software (Screenconnect) is not working because the download is blocked by our Palo Altos.
Easy, Professional Field Service and Work Order Software
What users mention about BlueFolder See all reviews I have had compliments from customers in the last couple of days saying how much they like the ease of use and simplicity. We really enjoyed the team scheduling on this it was effective for us and helpful we organizing our schedule. The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
Help desk & service management
What users mention about TOPdesk See all reviews The New Asset Management module has been a great innovation and is very simple to set up and configure. Overall this product is easy to use and will support all processes that an organization may use. We currently use Incident, Problem, Change and Operations Management successfully and are very excited about continuing to improve our processes with such a knowledgeable partner at our side. Great, all the staff at TOPdesk were helpful and keen to ensure we achieved our goals.
SaaS IT Management Platform for MSP and IT Pros.
Remote meeting platform for resolving customers' queries
What users mention about ConnectWise Control See all reviews In my nearly forty years in IT, remote management software in the form of ConnectWise has been a miracle. Thank you, and keep your own tech support folks happy, they are worth it. We just switched to another system and we marvel at how easy ANY other RMM out there is compared to ConnectWise. We are all so happy to no longer have to work with this product. They are continuously looking at ways to improve this product and have been a long time fan of the ability to host yourself OR use a hosted solution.
Personalized live customer experience & engagement
Intelligent visual customer support solution