App comparison

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EcholoN Logo

EcholoN

4.7
(35)

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Helpdesk software for managing customer service processes

(3)

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EcholoN Alternatives & Competitors

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SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

Features

Total

SysAid logo
EcholoN logo

113

123

189

features in common

113

features in common

SysAid logo

SysAid user ratings

Functionality

4.5
(440)

Top features

  • Knowledge Management

    5.0

  • Prioritization

    5.0

  • Service Reporting

    5.0

EcholoN logo

EcholoN user ratings

Functionality

4.8
(35)

Top features

  • Document Storage

    5.0

  • Activity Dashboard

    5.0

  • Task Management

    5.0

Pricing

Starting from

$79/month

Value for money

SysAid logo
4.6

0.1

EcholoN logo
4.5

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.
Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
EcholoN logo

99

182

189

features in common

99

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

EcholoN logo

EcholoN user ratings

Functionality

4.8
(35)

Top features

  • Document Storage

    5.0

  • Activity Dashboard

    5.0

  • Task Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.3

EcholoN logo
4.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.