EducationFolder Alternatives

EducationFolder

Cloud-based contact center performance management suite

EducationFolder

How do EducationFolder alternatives compare?

Aspect Via and Omnis stand out as its top competitors based on similarity, popularity and user reviews. When comparing EducationFolder to its top 100 alternatives, Stella Connect has the highest rating, with Newfies-Dialer as the runner-up, and EducationFolder ranking 50th place. Zendesk has the most reviews with a total of 2,436, while EducationFolder has 5. Users say Balto tops the list for value for money followed by Newfies-Dialer, while EducationFolder comes in 54th. Users also say Stella Connect and Newfies-Dialer are the easiest to use, while EducationFolder takes 71st place.


How do I choose the best EducationFolder alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to EducationFolder?

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Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Aspect Via

Cloud contact center and workforce optimization solution

Features

Total

8

44

24

features in common

8

features in common

Aspect Via's unique features

  • Self Service Portal

  • Campaign Scheduling

  • Two-Way Audio & Video

  • Chat

EducationFolder's unique features

  • Attendance Tracking

  • Gamification

  • Employee Reward Programs

  • Recurring Tasks

Omnis

(0)

Contact center solution for customer engagement

Features

Total

3

32

24

features in common

3

features in common

Omnis' unique features

  • Campaign Management

  • Call Recording

  • IVR / Voice Recognition

  • Disaster Recovery

EducationFolder's unique features

  • Quality Assurance

  • Reminders

  • Attendance Tracking

  • Customer Service Analytics

Stella Connect

Customer feedback, coaching, and QA for customer support.

Features

Total

5

30

24

features in common

5

features in common

Stella Connect's unique features

  • Benchmarking

  • Customer Complaint Tracking

  • Configurable Workflow

  • Social Performance Management

EducationFolder's unique features

  • Task Management

  • Reminders

  • Trend Analysis

  • Gamification

Call Center Studio

Cloud-based call center management software

Pricing

Value for money

4.7

0.5

4.2

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

1

39

24

features in common

1

features in common

Call Center Studio's unique features

  • File Transfer

  • Predictive Dialer

  • Performance Metrics

  • Surveys & Feedback

EducationFolder's unique features

  • Progress Tracking

  • Reminders

  • Trend Analysis

  • Task Management

ClarityTel

VoIP-based communication management solution

Features

Total

2

24

24

features in common

2

features in common

ClarityTel's unique features

  • Call Monitoring

  • Call Transfer

  • Call Reporting

  • Receiving

EducationFolder's unique features

  • Quality Assurance

  • Customer Service Analytics

  • Widgets

  • Task Scheduling

ProcedureFlow

Cloud-based knowledge management software

Pricing

Value for money

4.8

0.6

4.2

What users say about ProcedureFlow's value for money

Cost effective with a great collaboration feature that allows users to interact and continuously improve processes. Procedure Flow is user-friendly and easy to use.

CU

Christopher U.

They left no stone unturned to figure out how the product could help improve efficiency, lower costs, and streamline different ideas and procedures into one flow.

tw

tyrone w.

Total

4

22

24

features in common

4

features in common

ProcedureFlow's unique features

  • Guided Problem Solving

  • Data Visualization

  • Approval Process Control

  • Usage Tracking

EducationFolder's unique features

  • Recurring Tasks

  • Employee Management

  • Attendance Tracking

  • Employee Portal

Balto

Call center phone coaching for sales & customer service reps

Features

Total

4

33

24

features in common

4

features in common

Balto's unique features

  • Computer Telephony Integration

  • Campaign Management

  • Monitoring

  • Goal Setting / Tracking

EducationFolder's unique features

  • Reporting & Statistics

  • Employee Portal

  • Training Management

  • Employee Reward Programs

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

3

38

24

features in common

3

features in common

CommBox's unique features

  • Survey Management

  • API

  • Chat

  • Predictive Analytics

EducationFolder's unique features

  • Quality Assurance

  • Reminders

  • Attendance Tracking

  • Customer Service Analytics

PlayVox

Quality Assurance Software for customer service teams.

Features

Total

9

71

24

features in common

9

features in common

PlayVox's unique features

  • Goal Setting / Tracking

  • Automated Scheduling

  • Knowledge Base Management

  • Prioritizing

EducationFolder's unique features

  • Training Management

  • Customer Service Analytics

  • Reminders

  • Progress Tracking

Convoso

Convert more leads in less time!

Pricing

Starting from

$90/month

Value for money

4.8

0.6

4.2

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

Total

8

54

24

features in common

8

features in common

Convoso's unique features

  • File Transfer

  • Avatars

  • Lead Capture

  • Rules-Based Workflow

EducationFolder's unique features

  • Training Management

  • Employee Management

  • Customer Service Analytics

  • Recurring Tasks

SpitFire

Web-based predictive dialer software for call centers

Pricing

Starting from

$70/month

Value for money

3.8

0.4

4.2

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

AR

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

AR

Anonymous Reviewer

Total

0

20

24

features in common

0

features in common

SpitFire's unique features

  • Call Disposition

  • Conferencing

  • Call Transfer

  • Multi-Campaign

EducationFolder's unique features

  • Performance Reports

  • Reminders

  • Training Management

  • Reporting & Statistics

Scorebuddy

QA Software for scoring (Calls/email/chat/social)

Pricing

Starting from

$12/month

Value for money

4.6

0.4

4.2

What users say about Scorebuddy's value for money

If you are thinking of signing up for the free trial - stop thinking and DO IT. You will save time, money and your team will love the engagement and feedback.

DB

Dawna B.

It had all the features we needed and the pricing was in line with what we wanted to spend. The system is easy to learn and operate and our agents love the access they have to their own information.

TH

Tim H.

Total

0

3

24

features in common

0

features in common

Scorebuddy's unique features

  • Applications Management

  • Monitoring

  • Surveys & Feedback

EducationFolder's unique features

  • Performance Reports

  • Reminders

  • Training Management

  • Reporting & Statistics

Channels

Power up your customer service

Pricing

Starting from

$24/month

Value for money

4.9

0.7

4.2

What users say about Channels' value for money

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

You get your own phone number for free, which usually comes with a big price itself.

Eli S.

Total

4

61

24

features in common

4

features in common

Channels' unique features

  • History Tracking

  • Progressive Dialing

  • Call List Management

  • Status Tracking

EducationFolder's unique features

  • Recurring Tasks

  • Employee Management

  • Attendance Tracking

  • Employee Portal

User.com

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.4

4.2

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

6

99

24

features in common

6

features in common

User.com's unique features

  • Conditional Logic

  • Custom Forms

  • Real Time Analytics

  • Customer Segmentation

EducationFolder's unique features

  • Task Scheduling

  • Employee Portal

  • Widgets

  • Employee Management

Newfies-Dialer

Auto dialers for lead generation & telemarketing

Features

Total

1

20

24

features in common

1

features in common

Newfies-Dialer's unique features

  • Caller ID

  • IVR / Voice Recognition

  • Contact Database

  • Auto-Dialer

EducationFolder's unique features

  • Performance Reports

  • Reminders

  • Trend Analysis

  • Task Management

uContact

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

5

52

24

features in common

5

features in common

uContact's unique features

  • Monitoring

  • Call Recording

  • Quality Control

  • Survey Management

EducationFolder's unique features

  • Recurring Tasks

  • Employee Management

  • Trend Analysis

  • Learning Management

Qubicles

Revolutionary blockchain-powered contact center software

Pricing

Value for money

4.8

0.6

4.2

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

2

39

24

features in common

2

features in common

Qubicles' unique features

  • Email Integration

  • Progressive Dialing

  • Question Branching

  • Search Functionality

EducationFolder's unique features

  • Progress Tracking

  • Reminders

  • Widgets

  • Task Scheduling

Dixa

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.3

0.1

4.2

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

5

43

24

features in common

5

features in common

Dixa's unique features

  • Real Time Monitoring

  • Automatic Lead Distribution

  • Search Functionality

  • Call Recording

EducationFolder's unique features

  • Recurring Tasks

  • Employee Management

  • Training Management

  • Learning Management

VCC Live

All-in-one Cloud Contact Center Software

Pricing

Starting from

€55/month

Value for money

4.7

0.5

4.2

What users say about VCC Live's value for money

Excellent customer support and limited maintenance costs. VCC is fantastic if you are looking for a simple solution to manage your outbound operations.

Antonio C.

Overall, a nice peace of software and a good reliable service worth the money.

BP

Branimir P.

Total

3

26

24

features in common

3

features in common

VCC Live's unique features

  • Customizable Reporting

  • Conversion Rate Optimization

  • Ratings & Reviews

  • Productivity Reporting

EducationFolder's unique features

  • Quality Assurance

  • Employee Management

  • Attendance Tracking

  • Employee Portal

InfoFlo

All-in-One CRM Software Solution

Pricing

Starting from

$99

Value for money

4.6

0.4

4.2

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

A cost effective and simple solution to my problem.

Martin C.

Total

3

23

24

features in common

3

features in common

InfoFlo's unique features

  • Calendar Management

  • Application Sharing

  • "What If" Scenarios

  • Invoice Management

EducationFolder's unique features

  • Recurring Tasks

  • Employee Portal

  • Attendance Tracking

  • Employee Reward Programs

PhoneBurner

Power dialer & outbound sales acceleration software for SMBs

Pricing

Starting from

$149/month

Value for money

4.7

0.5

4.2

What users say about PhoneBurner's value for money

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Christopher O.

The price point is just too high for an ordinary user. PhoneBurner should consider making smaller subscriptions for normal people, because they have a good thing going and could make more out of it.

SC

Sophia C.

Total

8

57

24

features in common

8

features in common

PhoneBurner's unique features

  • Email Notifications

  • API

  • Lead Assignment

  • Search Functionality

EducationFolder's unique features

  • Training Management

  • Employee Portal

  • Employee Management

  • Quality Assurance

XCALLY

Omnichannel contact center management

Pricing

Value for money

4.7

0.5

4.2

What users say about XCALLY's value for money

The team is really reactive and ready to help. The price is really interesting when you look about all the functionnality included on.

Nouti T.

Our company is now accustomed to this service. It's cost effective compared to other customer service tools in the market hence it is a must have choice for my company.

AR

Anonymous Reviewer

Total

3

54

24

features in common

3

features in common

XCALLY's unique features

  • Event Triggered Actions

  • Real Time Monitoring

  • Call Disposition

  • Campaign Management

EducationFolder's unique features

  • Quality Assurance

  • Reminders

  • Attendance Tracking

  • Customer Service Analytics

DialerAI

(0)

Predictive dialer solution for call centers

Features

Total

3

29

24

features in common

3

features in common

DialerAI's unique features

  • Campaign Management

  • Callback Scheduling

  • Predictive Dialer

  • IVR / Voice Recognition

EducationFolder's unique features

  • Quality Assurance

  • Employee Management

  • Attendance Tracking

  • Employee Portal

Adversus

Cloud-based dialer & CRM solution

Features

Total

1

54

24

features in common

1

features in common

Adversus' unique features

  • Customizable Categories

  • Filtered Views

  • Call Center Management

  • Monitoring

EducationFolder's unique features

  • Performance Reports

  • Reminders

  • Trend Analysis

  • Task Management

Ricochet360

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

4

54

24

features in common

4

features in common

Ricochet360's unique features

  • Lead Assignment

  • Referral Tracking

  • Performance Metrics

  • Call Transfer

EducationFolder's unique features

  • Quality Assurance

  • Customer Service Analytics

  • Training Management

  • Employee Management

Infobip

Omni-channel customer communication and engagement

Features

Total

1

32

24

features in common

1

features in common

Infobip's unique features

  • Multimedia Support

  • Template Management

  • Performance Metrics

  • Click Tracking

EducationFolder's unique features

  • Progress Tracking

  • Reminders

  • Trend Analysis

  • Task Management

Voiso

Call center software for outbound sales & BPO teams

Features

Total

4

40

24

features in common

4

features in common

Voiso's unique features

  • ROI Analytics

  • Appointment Management

  • Call Scripting

  • Follow-up Scheduling

EducationFolder's unique features

  • Quality Assurance

  • Customer Service Analytics

  • Attendance Tracking

  • Employee Management

CallVU

(0)

Digital call experience platform for call centers

Features

Total

4

37

24

features in common

4

features in common

CallVU's unique features

  • Video Support

  • CRM Integration

  • Campaign Management

  • Escalation Management

EducationFolder's unique features

  • Recurring Tasks

  • Employee Management

  • Training Management

  • Employee Portal

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Pricing

Value for money

4.0

0.2

4.2

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

I really enjoyed this tool, and like the idea of having a virtual fax. The cost does not justify keeping a unnecessary tool.

FD

Frank D.

Total

4

36

24

features in common

4

features in common

RingCentral Contact Center's unique features

  • Surveys & Feedback

  • Collaborative Workspace

  • Call Routing

  • Multi-Channel Management

EducationFolder's unique features

  • Recurring Tasks

  • Customer Service Analytics

  • Training Management

  • Employee Portal

CallTrackingMetrics

The Only All-in-One Call Tracking & Contact Center Solution

Pricing

Starting from

$39/month

Value for money

4.5

0.3

4.2

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

DL

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KS

KENNNETH S.

Total

1

38

24

features in common

1

features in common

CallTrackingMetrics' unique features

  • IVR / Voice Recognition

  • Request Routing

  • Call Center Management

  • Spam Blocker

EducationFolder's unique features

  • Progress Tracking

  • Reminders

  • Trend Analysis

  • Task Management

Intradiem

Workforce automation solution for optimizing operations

Features

Total

6

29

24

features in common

6

features in common

Intradiem's unique features

  • Real Time Monitoring

  • Call List Management

  • Call Transfer

  • Call Reporting

EducationFolder's unique features

  • Task Management

  • Customer Service Analytics

  • Widgets

  • Reminders

Bria

VoIP communication and collaboration management solution

Pricing

Starting from

$2.95/month

Value for money

4.2
4.2

What users say about Bria's value for money

The Bria software is a functional and reliable SIP solution with robust features. I appreciate the per station licensing, it works well in my environment where we have a bit of fluidity in seating.

Melissa A.

Well, we choose this route to get away from paying several hundred on desk phones. Loved the money saved for the business.

AR

Anonymous Reviewer

Total

2

43

24

features in common

2

features in common

Bria's unique features

  • Labeling

  • On-Demand Webcasting

  • Call Center Management

  • Single Sign On

EducationFolder's unique features

  • Quality Assurance

  • Customer Service Analytics

  • Widgets

  • Task Scheduling

Freshcaller

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.9

0.3

4.2

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

2

17

24

features in common

2

features in common

Freshcaller's unique features

  • Conferencing

  • Text to Speech

  • Call Reporting

  • Real Time Data

EducationFolder's unique features

  • Progress Tracking

  • Customer Service Analytics

  • Widgets

  • Task Scheduling

Call Center Application

Predictive dialer & call automation for call centers

Pricing

Value for money

4.9

0.7

4.2

What users say about Call Center Application's value for money

Great price for a quality service. Easy to set up and manage.

GF

Gypsy F.

We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity.

GF

Gypsy F.

Total

2

31

24

features in common

2

features in common

Call Center Application's unique features

  • Prioritizing

  • Availability Management

  • Call Transfer

  • Call Monitoring