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EducationFolder vs CallVU Comparison

Overview

EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality...

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(5)

5

4

3

2

1

2

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features24
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Campaign Management
  • Communication Management
  • Compliance Management
  • Custom Fields
  • Custom Forms
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Employee Management
  • Employee Portal
  • Employee Reward Programs
  • Escalation Management
  • Feedback Collection
  • Forms Management
  • Gamification
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Learning Management
  • Multi-Channel Communication
  • PCI DSS Compliance
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Progress Tracking
  • Quality Assurance
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Video Support
  • Web Forms
  • Widgets
  • Workflow Management
  • Total features37
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Campaign Management
  • Communication Management
  • Compliance Management
  • Custom Fields
  • Custom Forms
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Employee Management
  • Employee Portal
  • Employee Reward Programs
  • Escalation Management
  • Feedback Collection
  • Forms Management
  • Gamification
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Learning Management
  • Multi-Channel Communication
  • PCI DSS Compliance
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Progress Tracking
  • Quality Assurance
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Video Support
  • Web Forms
  • Widgets
  • Workflow Management

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

EducationFolder vs. CallVU

See how EducationFolder and CallVU stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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