Learn why GetApp is free

EducationFolder vs CommBox Comparison

Overview

EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality...

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(5)

5

4

3

2

1

2

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features24
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automatic Notifications
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Chat
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Email Distribution
  • Email Integration
  • Employee Management
  • Employee Portal
  • Employee Reward Programs
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Interactive Content
  • Learning Management
  • Multi-Channel Communication
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Predictive Analytics
  • Progress Tracking
  • Quality Assurance
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Widgets
  • Workflow Management
  • Total features38
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automatic Notifications
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Chat
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Email Distribution
  • Email Integration
  • Employee Management
  • Employee Portal
  • Employee Reward Programs
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Interactive Content
  • Learning Management
  • Multi-Channel Communication
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Predictive Analytics
  • Progress Tracking
  • Quality Assurance
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Widgets
  • Workflow Management

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

EducationFolder vs. CommBox

See how EducationFolder and CommBox stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.