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EducationFolder vs Zadarma Comparison

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Overview

EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality...

Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(5)

5

4

3

2

1

2

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

3.8

(30)

5

4

3

2

1

17

3

2

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

Pros

Very good software works perfectly in Mexico. Customer Support is great in different languages.
With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do.
Zadarma is a great phone system for small businesses. It's easy to set up lines, extensions and numbers and it's very reliable.

Cons

Cons

Fails all the time, terrible customer support, they take your money and then ask.
WILL SUGGEST NOT TO GO WITH THEM, THEY MIGHT HARM YOUR BUSINESS STOPPING THEIR SERVICES AT ANY POINT OF TIME.
SMS delivery was not working and they refused to refund.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features24
  • API
  • Activity Dashboard
  • Answering Machine Detection
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automatic Notifications
  • CRM Integration
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • Customer Service Analytics
  • Employee Management
  • Employee Portal
  • Employee Reward Programs
  • Fax Management
  • Gamification
  • Learning Management
  • Mobile Integration
  • Multi-Channel Communication
  • Performance Management
  • Performance Reports
  • Progress Tracking
  • Quality Assurance
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Task Management
  • Task Scheduling
  • Text to Speech
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Voice Mail
  • Website Integration
  • Widgets
  • Total features19
  • API
  • Activity Dashboard
  • Answering Machine Detection
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automatic Notifications
  • CRM Integration
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • Customer Service Analytics
  • Employee Management
  • Employee Portal
  • Employee Reward Programs
  • Fax Management
  • Gamification
  • Learning Management
  • Mobile Integration
  • Multi-Channel Communication
  • Performance Management
  • Performance Reports
  • Progress Tracking
  • Quality Assurance
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Task Management
  • Task Scheduling
  • Text to Speech
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • Voice Mail
  • Website Integration
  • Widgets

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

EducationFolder vs. Zadarma

See how EducationFolder and Zadarma stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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