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C2Perform Logo

C2Perform

Cloud-based contact center performance management suite

(1)

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C2Perform Pricing, Features, Reviews and Alternatives

C2Perform FAQs

Q. What type of pricing plans does C2Perform offer?

C2Perform has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of C2Perform?

C2Perform has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does C2Perform support?

C2Perform supports the following languages:
English


Q. Does C2Perform offer an API?

No, C2Perform does not have an API available.


Q. What other apps does C2Perform integrate with?

C2Perform integrates with the following applications:
Five9, Salesforce Sales Cloud


Q. What level of support does C2Perform offer?

C2Perform offers the following support options:
Phone Support

C2Perform product overview

Price starts from

5

Per month

Per Feature

What is C2Perform?

EducationFolder is a cloud-based performance management software suite for inbound and outbound contact centers which combines employee training and coaching, quality assurance (QA), task management, communications, knowledge base, reporting, and more.

Key benefits of using C2Perform

  • The learning management system allows users to identify coaching requisites, schedule training, and track course completion.

  • Recurring tasks can be assigned automatically, and manual tasks can be created as they arise, with a task widget, automated notifications, and reminder emails to ensure that no tasks are forgotten.

  • A multi-channel communication system is included in EducationFolder, with team chatter, banner ad-style messages, and portals.

  • The customizable employee management system tracks employee attendance and gives supervisors visibility into policy compliance.

  • The knowledge base provides agents with information on demand, with the aim of reducing call time and improving customer satisfaction, and supervisors can utilize the built-in analytics to identify trends.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support

    Training options

    Webinars
    Live Online
    Documentation
    In Person

    Not sure about C2Perform? Compare it with a popular alternative

    Starting from

    5

    Per month

    Per Feature

    Free plan
    Free trial
    Pricing range

    Starting from

    4

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    C2Perform pricing information

    Value for money

    4.3

    /5

    5

    Starting from

    5

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    C2Perform features

    Functionality

    4.3

    /5

    5

    Total features

    14

    5 categories

    Most valued features by users

    Activity Dashboard
    Multi-Channel Communication
    Reporting & Statistics
    Alerts/Notifications
    Blended Call Center
    Campaign Management
    Gamification
    Inbound Call Center

    Functionality contenders

    C2Perform users reviews

    Overall Rating

    4.4

    /5

    5

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    3

    0

    0

    0

    Overall rating contenders

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