elevio Comparison

elevio

Self-service support & customer education platform

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

$79.00/month

Free trial available

No credit card required

Subscription based

View pricing plans

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

20th of August, 2019

Vendor responds to reviews?

Yes

View all reviews

Features

Active Directory Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Approval Process Control

Collaboration Tools

Configurable Workflow

Content Management

Content Repository

Customer History

Data Import/Export

Employee Onboarding

Engagement Analytics

Feedback Collection

Guided Problem Solving

HIPAA Compliance

Help Desk Integration

Knowledge Base Management

Learning Management

Multiple Projects

Multiple User Accounts

Reporting & Statistics

Rich Text Editor

Role Management

Scheduled Reporting

Self Service Portal

Semantic Search

Support Ticket Management

Third Party Integration

URL Customization

Website Integration

Integrations

Total integrations

Google Analytics

Salesforce Sales Cloud

Microsoft Dynamics CRM

Salesforce Service Cloud

Security

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Security alerts

Reports/alerts for security breaches

Access control

Multi-factor authentication options

Data policy

Retention of customer data after service cancellation

Alternatives

REVE Chat

Multi Channel Live Chat Software for Website Engagement

LiveAgent

Great customer service starts with better help desk software

Zendesk

Cloud-based Help Desk & Customer Support Platform

elevio

Self-service support & customer education platform

Add to compare

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

No information available

Free trial available

No credit card required

Subscription based

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

Vendor responds to reviews?

Features

API

Access Control

Active Directory Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Approval Process Control

Authentication

Chat

Collaboration Tools

Configurable Workflow

Content Management

Content Repository

Custom Forms

Customer History

Data Import/Export

Employee Onboarding

Engagement Analytics

Event Tracking

Feedback Collection

Guided Problem Solving

HIPAA Compliance

Help Desk Integration

Knowledge Base Management

Learning Management

Multiple Projects

Multiple User Accounts

RSS Feeds

Reporting & Statistics

Rich Text Editor

Role Management

SSL Security

Scheduled Reporting

Secure Login

Self Service Portal

Self-Learning

Semantic Search

Single Sign On

Support Ticket Management

Tagging

Third Party Integration

To-Do List

URL Customization

WYSIWYG Editor

Web Analytics

Website Integration

Widgets

Integrations

Total integrations

Facebook

Google Analytics

Magento

Salesforce Sales Cloud

Shopify

Slack

Twitter

Wordpress

Zapier

Zendesk

Microsoft Dynamics CRM

Freshdesk

JIRA Software

Mailchimp

Zoho CRM

HubSpot CRM

Salesforce Service Cloud

SugarCRM

Joomla

BigCommerce

Security

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Security alerts

Reports/alerts for security breaches

Access control

Multi-factor authentication options

Data policy

Retention of customer data after service cancellation

Alternatives

Add to compare

Add to compare

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

No information available

Free trial available

No credit card required

Subscription based

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

Vendor responds to reviews?

Features

API

Access Control

Active Directory Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Approval Process Control

Authentication

Chat

Collaboration Tools

Configurable Workflow

Content Management

Content Repository

Custom Forms

Customer History

Data Import/Export

Employee Onboarding

Engagement Analytics

Event Tracking

Feedback Collection

Guided Problem Solving

HIPAA Compliance

Help Desk Integration

Knowledge Base Management

Learning Management

Multiple Projects

Multiple User Accounts

RSS Feeds

Reporting & Statistics

Rich Text Editor

Role Management

SSL Security

Scheduled Reporting

Secure Login

Self Service Portal

Self-Learning

Semantic Search

Single Sign On

Support Ticket Management

Tagging

Third Party Integration

To-Do List

URL Customization

WYSIWYG Editor

Web Analytics

Website Integration

Widgets

Integrations

Total integrations

Facebook

Google Analytics

Magento

Salesforce Sales Cloud

Shopify

Slack

Twitter

Wordpress

Zapier

Zendesk

Microsoft Dynamics CRM

Freshdesk

JIRA Software

Mailchimp

Zoho CRM

HubSpot CRM

Salesforce Service Cloud

SugarCRM

Joomla

BigCommerce

Security

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Security alerts

Reports/alerts for security breaches

Access control

Multi-factor authentication options

Data policy

Retention of customer data after service cancellation

Alternatives

Add to compare

Add to compare

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

No information available

Free trial available

No credit card required

Subscription based

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

Vendor responds to reviews?

Features

API

Access Control

Active Directory Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Approval Process Control

Authentication

Chat

Collaboration Tools

Configurable Workflow

Content Management

Content Repository

Custom Forms

Customer History

Data Import/Export

Employee Onboarding

Engagement Analytics

Event Tracking

Feedback Collection

Guided Problem Solving

HIPAA Compliance

Help Desk Integration

Knowledge Base Management

Learning Management

Multiple Projects

Multiple User Accounts

RSS Feeds

Reporting & Statistics

Rich Text Editor

Role Management

SSL Security

Scheduled Reporting

Secure Login

Self Service Portal

Self-Learning

Semantic Search

Single Sign On

Support Ticket Management

Tagging

Third Party Integration

To-Do List

URL Customization

WYSIWYG Editor

Web Analytics

Website Integration

Widgets

Integrations

Total integrations

Facebook

Google Analytics

Magento

Salesforce Sales Cloud

Shopify

Slack

Twitter

Wordpress

Zapier

Zendesk

Microsoft Dynamics CRM

Freshdesk

JIRA Software

Mailchimp

Zoho CRM

HubSpot CRM

Salesforce Service Cloud

SugarCRM

Joomla

BigCommerce

Security

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Security alerts

Reports/alerts for security breaches

Access control

Multi-factor authentication options

Data policy

Retention of customer data after service cancellation

Alternatives

Add to compare

elevio

Add to comparison

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Self-service support & customer education platform
Learn more
Pricing
Starting from 79/mo
✓ Free trial available ✓ No credit card required
View pricing
Details
Top features
Live chat integration Knowledge base management Support channel integrations
Typical customers
Freelancers Large Enterprises Mid Size Business Non Profit Public Administrations Small Business
Support options
FAQs Knowledge Base Online Support Phone Support Video Tutorials
Read more
Mobile apps
Android
—
iPhone/iPad
—
Read more
User reviews
4.7 26 total
5 18 4 7 3 1 2 0 1 0
Value for money
4.7
Ease of use
4.7
Features
4.4
Customer support
4.8
Users recommended to a colleague
100%
All reviews
Integrations
Integrates with 18 apps
✗ No API ✓ Freshdesk ✓ Slack ✓ Wordpress ✓ Zapier ✓ Zendesk
See all
Security
Encryption

Security alerts

Access control

Data policy

Learn more
Social presence
Facebook
835 fans
Twitter
1,462 followers
Read more

Alternatives

LiveAgent

Great customer service starts with better help desk software

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple ...

Agile CRM

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to ...

Procore

(2,370 reviews)

Construction project management suite

Procore provides construction management software to help firms increase project efficiency & accountability ...