All categories

Learn why GetApp is free

elevio vs BoostHQ Comparison

Add to Compare

Overview

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help,...

BoostHQ is an online knowledge sharing platform for companies to create, share & organize internal knowledge, promote discussion,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$79/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$299/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

18

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

(8)

5

4

3

2

1

6

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love how Elevio lets you source your help documentation from all the help desk solutions available, so you don't need to re-write everything.
This makes Elev.io a must-have. Their support is very responsive which makes it even more pleasant to work with the tool.
The Ease of use for the non technical members in the team, with great powers on the front-end for end-users.

Pros

Not enoughreviews yet

Cons

The only problem I've had with it is not being able to customize some features but that's on me. I'm a total noob.
For what it sets out to do, elevio does it fairly well. However, as our business needs get more complex we're worried that the functionality of elevio will not be sufficient to keep up.
All of this makes it difficult to keep track of multiple integrations at once.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features48
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Approval Process Control
  • Authentication
  • Automatic Notifications
  • Categorization
  • Chat
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Repository
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Data Import/Export
  • Employee Onboarding
  • Engagement Analytics
  • Event Tracking
  • Feedback Collection
  • Feedback Management
  • File Management
  • Forms Management
  • Forum / Discussion Board
  • Gamification
  • Guided Problem Solving
  • HIPAA Compliance
  • Help Desk Integration
  • Ideation
  • Indexing
  • Instant Messaging
  • Knowledge Base Management
  • Learning Management
  • Multiple Projects
  • Multiple User Accounts
  • Permission Management
  • RSS Feeds
  • Reporting & Statistics
  • Rich Text Editor
  • Role Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Self-Learning
  • Semantic Search
  • Single Sign On
  • Support Ticket Management
  • Tagging
  • Third Party Integration
  • To-Do List
  • URL Customization
  • WYSIWYG Editor
  • Web Analytics
  • Website Integration
  • Widgets
  • Total features21
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Approval Process Control
  • Authentication
  • Automatic Notifications
  • Categorization
  • Chat
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Repository
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Data Import/Export
  • Employee Onboarding
  • Engagement Analytics
  • Event Tracking
  • Feedback Collection
  • Feedback Management
  • File Management
  • Forms Management
  • Forum / Discussion Board
  • Gamification
  • Guided Problem Solving
  • HIPAA Compliance
  • Help Desk Integration
  • Ideation
  • Indexing
  • Instant Messaging
  • Knowledge Base Management
  • Learning Management
  • Multiple Projects
  • Multiple User Accounts
  • Permission Management
  • RSS Feeds
  • Reporting & Statistics
  • Rich Text Editor
  • Role Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Self-Learning
  • Semantic Search
  • Single Sign On
  • Support Ticket Management
  • Tagging
  • Third Party Integration
  • To-Do List
  • URL Customization
  • WYSIWYG Editor
  • Web Analytics
  • Website Integration
  • Widgets

Integrations

  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations7
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

elevio vs. BoostHQ

See how elevio and BoostHQ stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.