Engage AMS Features

Engage AMS

Website and member management software for associations

4.5/5 (2 reviews)

Engage AMS Feature Summary

  • API
  • Administrative dashboard
  • Application approvals
  • Application management
  • Automatic renewals
  • Chapter management
  • Club membership
  • Committee management
  • Company, individual, member tracking
  • Custom reporting
  • Data collection (open text, drop-down menus etc.)
  • Dues management
  • Dues payments
  • Email template editor
  • Email triggers
  • Email/SMS notifications
  • Financial, social, LMS integrations
  • Form builder
  • Fundraising management
  • Member billing
  • Member communications
  • Member communities
  • Member database
  • Member directory
  • Member only content
  • Member portal
  • Member profiles
  • Member types
  • Membership & event pricing
  • Membership management
  • Membership renewals
  • Mobile-friendly responsive design
  • Online payments through Stripe
  • Open source CMS
  • Optional fundraising integration
  • Optional refund, transfer & deferral workflows
  • Payment processing
  • Pre-designed reports (applications, memberships)
  • Role-based permissions
  • Scheduled reporting
  • Searchable member directory
  • Upcoming events list

Customer Service & Support Feature Comparison

Most popular features of all Customer Service & Support apps

API (185 other apps)
Activity Dashboard (92 other apps)
Automatic Notifications (91 other apps)
CRM Integration (78 other apps)
Chat (171 other apps)
Contact History (73 other apps)
Customizable Branding (91 other apps)
Email Integration (83 other apps)
Instant Messaging (89 other apps)
Knowledge Base Management (90 other apps)
Monitoring (90 other apps)
Multi-Channel Communication (85 other apps)
Prioritizing (63 other apps)
Real Time Monitoring (66 other apps)
Reporting & Statistics (107 other apps)
Social Media Integration (79 other apps)
Support Ticket Management (66 other apps)
Surveys & Feedback (80 other apps)
Third Party Integration (112 other apps)
Workflow Management (74 other apps)

Competitor Feature Comparison

Engage AMS Feature Reviews

2 reviewers had the following to say about Engage AMS's features:

Jaimey Wilman

AMS implements with our DNN site seamlessly. Excellent support and overall easy to use.

2018-07-05

integration, automation and easier to use than current system

Pros

Pros included: seamless integration with our DNN website, ease of use and updating as desired, customer support and the ability to integrate with our existing internal database system

Cons

Cons include: Additional updates for reporting, financial tools, member communications driving to a more full-function true AMS system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, 1-10 employees)

Database & Website for Complicated Association

2019-04-24

I am pleased with the final product. We should have planned the data transfer more carefully to avoid some of the mistakes we are working through now. The Engage team has worked very closely with us to get data cleaned up.

Pros

Engage helped us design a system and website that is easier to use and members can find what they need quickly.

Cons

Data transfer was challenging. The old system did it very differently than Engage. Plus, we have a number of odd member types, which tends to throw things off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more