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Engati vs yellow.ai Comparison
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Good recommendations?
Overview
Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within...
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Delphine V.
Pros
Cons
Cons
Abhay R.
Key features
- Total features42
- 360 Degree Feedback
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Benchmarking
- Business Process Automation
- CRM
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Churn Management
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Content Creation
- Content Management
- Contextual Guidance
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Drag & Drop
- Email Management
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- File Sharing
- For Developers
- For Sales/Marketing
- Gamification
- Geotargeting
- Intent Recognition
- Interaction Tracking
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Pulse Surveys
- Question Library
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Workflow Management
- Total features76
- 360 Degree Feedback
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Benchmarking
- Business Process Automation
- CRM
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Churn Management
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Content Creation
- Content Management
- Contextual Guidance
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Drag & Drop
- Email Management
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- File Sharing
- For Developers
- For Sales/Marketing
- Gamification
- Geotargeting
- Intent Recognition
- Interaction Tracking
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Pulse Surveys
- Question Library
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Workflow Management
Integrations
- Total integrations6
- Adobe Commerce
- BigCommerce
- Freshdesk
- Google Analytics 360
- HubSpot CRM
- Intercom
- Jira
- Mailchimp
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Total integrations15
- Adobe Commerce
- BigCommerce
- Freshdesk
- Google Analytics 360
- HubSpot CRM
- Intercom
- Jira
- Mailchimp
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
Alternatives
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