Everest Reviews

Everest

Customer complaint management and quality assurance software

5.0/5 (1 review)

Danielle Anderson

Very easy to use, allows for multiple levels of entry and reporting, great customer support!

Reviewed 2016-03-23
Review Source: Capterra

I use this everyday to log my customer complaints and assign action owners to resolve. I like that we can have a number of users and can assign different levels of access. I like being able to email out and include attachments. Having the ability to run multiple Excel reports is a great feature. We have several Managers that can go in a pull out their specific data. Any cons or issues that we have had were resolved by the Everest group in a very timely manner. We are very happy with the program and the customer support provided. Thanks!

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Everest

Customer complaint management and quality assurance software