everything HelpDesk Pricing Plan & Cost Guide

everything HelpDesk

IT support management system & help desk

4.25/5 (12 reviews)

everything HelpDesk Pricing

Starting from: $20.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Priced by number of technicians billed annually or monthly.

Lite subscription: from $20/month with up to 3 technicians.

Full subscription: from $25/month with more than 3 technicians.

View Pricing Plans Free Trial

Competitors Pricing

Supportbench

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Convoso

Starting from: $90.00/month
Pricing model: Subscription

REVE Chat

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

HelpOnClick Live Chat Software

Starting from: $7.20/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Freshchat

Starting from: $19.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does everything HelpDesk compare with other Customer Service & Support apps?

Subscription plan?

everything HelpDesk



98% of apps offer a
subscription plan

Free trial?

everything HelpDesk



88% of apps have a
free trial

Freemium plan?

everything HelpDesk



32% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month




everything HelpDesk Pricing Reviews

Pros
  • Self-hosted on linux. 99% of our users submit tickets via email. Excellent pricing. Easy and quick to update software versions.
  • easy to use, fairly light-weight, not too expensive in comparison to other pro packages. Decent filter system, with a small con, you really have to know how to use it. It's very strong if you know how, but for standard users a bit difficult.
Cons
  • Novell integration is interested; but I'd like to see some Microsoft integration for asset tracking.
  • sooooo much clicking. I mean, for the way i work as technician it works very well, especially because i combine keyboard use a lot with the category options etc to auto-fill the boxes and tab to switch between boxes etc. A stair-wise mouse-over expanding feature might work better for some (e.g. New>Ticket/KB/Filter>Group>Category>category option). Don't know if that is clear but if you wish i can try to explain better on request. Standard search box only available to technicians and manager, not to standard users. Search box also has very bad results. No sorting options, no extra filter options. Very limited. Can use a lot of improvement. Management of custom fields can also use improvement.
100%
recommended this to a friend or a colleague

2 reviewers had the following to say about everything HelpDesk's pricing:

Jasper van Zuijlen

does what it needs to, very basic, but lightweight, works in most browsers

Used daily for 2+ years
Reviewed 2016-06-13
Review Source: Capterra

it's fairly easy to use. not too hard to setup or update, configure etc (we use Linux server OS). Of course it ain't no Topdesk, but that's also very visible in the price i believe (manager does the contracts & payments so not 100% aware of pricing). Bugs sometimes take a while to be solved, though sometimes also very fast, depends on Dan's schedule i guess.easy to use, fairly light-weight, not too expensive in comparison to other pro packages. Decent filter system, with a small con, you really have to know how to use it. It's very strong if you know how, but for standard users a bit difficult.

Read the full review


everything HelpDesk

IT support management system & help desk

Anonymous

Solid self-hosted helpdesk

Used daily for 2+ years
Reviewed 2018-04-25
Review Source: Capterra

Self-hosted on linux. 99% of our users submit tickets via email. Excellent pricing. Easy and quick to update software versions.

Read the full review


everything HelpDesk

IT support management system & help desk