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FixMe.IT Logo

Remote Support Software That Always Works

Last updated: November 2024

FixMe.IT Reviews

Overall rating

4.8

/5

389

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10

Reviews by rating

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Pros and cons

Unattended access is very easy to setup and initiate when appropriate. I have used this product for years with amazing reliability and very little need for technical support.
I love the ability to view all users by office. I am able to see if they are logged in and if they are working or if the system is logged in and idle.
Amazing consistency, fast, stable, can keep up for extended periods of time, can enable always on remote.
My only complaint is the inability to share access with other users. This becomes a problem when I work on a team or when there network services provider uses FixMe.
Lack of Mac support is a big limitation, causing us to utilises two products. Limit on number of unattended clients that can be stored is a pain in the Rse.
So far, I havent found anything too terrible. The layout could be updated.
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389 reviews

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