As a longstanding paying customer of Fluid Surveys I was extremely disappointed to learn of their new pricing policy with no prior notice. The reasonable priced monthly options, which suited me perfectly and I would heave been happy to keep using indefinitely, have suddenly disappeared. The ...Read the full review
Lots of little traps to con you out of your money. Be warned and find a company with more integrity and better features. Now part of SurveyMonkey - don't be fooled.Read the full review
Plans starting at $19/month for unlimited surveys and responses.
Enterprise/White-Label features and pricing also available.
Information-gathering is an important part of doing business today. As data analytics becomes more advanced, businesses of all sizes are expected to base decisions on what consumers want.
One of the best ways to learn what customers want is to ask. FluidSurveys automates the process of creating and deploying surveys that drive results, with an easy-to-use interface.
With more than 27 question types, FluidSurveys makes it easy for businesses to create surveys that meet their own needs. An easy drag-and-drop editor gives users the ability to implement survey logic and personalization to customize their surveys.
Once a survey has been created, it can be distributed online through a website, mobile device, or via email. Results can be analyzed in depth using FluidSurvey's powerful response views, reports, and filters.
FluidSurvey's drag-and-drop interface allows users to easily create surveys that ask the questions they need answered. The app has more question options than any other tool, which keeps surveys interesting, since questions can be varied to keep respondents interested.
Users simply choose a question type (yes/no, multiple choice, text response, etc.) and drag the type over to the editor. The customizability means surveys can be as straightforward or sophisticated as a business needs.
Rather than a plain white background, a survey can have an exciting look that reflect's a business's brand. From professionally-designed survey templates that provide both design and questions to backgrounds for user-crafted questions, FluidSurveys gives users the tool they need to make a survey their own.
Plus, as your respondents may be answering from anywhere, it's key that FluidSurveys are responsive to any mobile device.
FluidSurveys has a large number of templates covering every type of survey a business, government entity, or educational institution would need. By using these templates, organizations can deploy surveys without spending time coming up with questions.
Once a survey is set up, it's time to share it with other people. Fluid Surveys issues a URL to users that can be sent via email, shared on social media, or added to a website.
Before publishing a survey, a user should first make the survey live. If, for any reason, the survey needs to be taken offline quickly, this can be done by simply logging in and marking the survey Not Live.
Once responses start coming in, a user can begin organizing the data in order to use it. Within FluidSurveys' Report section, users can choose from a blank report, a default report that provides all items in standard table displays, or a custom report to choose how results will be displayed within the report.
Once the report has been customized to a user's preferences, it can be finalized with a logo. Users can also set up scheduled emails to go out to designated users with updated results. The schedule is designated by the user.
Tablet and smartphone surveys are growing in use, since consumers are now doing much of their computing on mobile devices. Each FluidSurveys survey is optimized for both PC and mobile use by default, so users do not have to choose a separate option to ensure surveys scale to a device's screen.
FluidSurveys offers a mobile preview option under Style that allows users to view a survey in desktop view or in mobile view either in landscape or portrait mode. A user can toggle between all three views to ensure the survey will look good in each mode.
FluidSurveys integrates with a variety of apps that are popular in today's workplace. Those apps include MailChimp, FreshBooks, Dropbox, Google Drive, Facebook, Box, Olark, Statwing, Salesforce, Zapier, ZenDesk, Bit.ly, Cint, and Twitter.
FluidSurveys has four different pricing tiers, starting with a Free version that offers the ability to create basic surveys. A $17 monthly plan adds in basic survey logic and the ability to send survey invitations, as well as charts and graphs and data exports.
For $49 each month, more advanced options such as premium question types, advance survey logic,and text response analytics. An enterprise version is available with customized pricing based on an organization's size and needs. The enterprise plan requires an annual commitment.
FluidSurvey's global customer base includes Fortune 500 companies, educational institutions, not-for-profits, and small businesses in a variety of industries. The app is designed for any organization that needs to collect and analyze data from its customers.
The survey types that can be collected using FluidSurveys allow businesses do conduct customer satisfaction polls, gather market research, elicit feedback from employees, conduct academic research, and more.Read the full GetApp Analysis