FluidSurveys Features List

FluidSurveys

Online survey creation tool

3.48/5 (25 reviews)

FluidSurveys Feature Summary

  • Drag and Drop Survey & Form Creator
  • Create Beautiful Reports in Word, Powerpoint, Excel, PDF,...
  • Mobile/Tablet Ready (iPhone, Android, Blackberry, ...)
  • Export Data to SPSS / PASW
  • Multi-User Role Management / Account Management
  • Send Surveys via Email, link, Facebook, Twitter or Embed
  • Online & Offline Functionality (works without internet)
  • Net Promoter Survey Templates
  • 50+ Variations of Question Types
  • Custom Theming/Branding and Whitelabel Options

FluidSurveys Features In Depth

Drag-and-Drop Survey Creation

FluidSurvey's drag-and-drop interface allows users to easily create surveys that ask the questions they need answered. The app has more question options than any other tool, which keeps surveys interesting, since questions can be varied to keep respondents interested.

Users simply choose a question type (yes/no, multiple choice, text response, etc.) and drag the type over to the editor. The customizability means surveys can be as straightforward or sophisticated as a business needs.

Customize Survey Design

Rather than a plain white background, a survey can have an exciting look that reflect's a business's brand. From professionally-designed survey templates that provide both design and questions to backgrounds for user-crafted questions, FluidSurveys gives users the tool they need to make a survey their own.

Plus, as your respondents may be answering from anywhere, it's key that FluidSurveys are responsive to any mobile device.

FluidSurveys has a large number of templates covering every type of survey a business, government entity, or educational institution would need. By using these templates, organizations can deploy surveys without spending time coming up with questions.

Share Surveys

Once a survey is set up, it's time to share it with other people. Fluid Surveys issues a URL to users that can be sent via email, shared on social media, or added to a website.

Before publishing a survey, a user should first make the survey live. If, for any reason, the survey needs to be taken offline quickly, this can be done by simply logging in and marking the survey Not Live.

Reporting

Once responses start coming in, a user can begin organizing the data in order to use it. Within FluidSurveys' Report section, users can choose from a blank report, a default report that provides all items in standard table displays, or a custom report to choose how results will be displayed within the report.

Once the report has been customized to a user's preferences, it can be finalized with a logo. Users can also set up scheduled emails to go out to designated users with updated results. The schedule is designated by the user.

Mobile Preview

Tablet and smartphone surveys are growing in use, since consumers are now doing much of their computing on mobile devices. Each FluidSurveys survey is optimized for both PC and mobile use by default, so users do not have to choose a separate option to ensure surveys scale to a device's screen.

FluidSurveys offers a mobile preview option under Style that allows users to view a survey in desktop view or in mobile view either in landscape or portrait mode. A user can toggle between all three views to ensure the survey will look good in each mode.

Customer Service & Support Feature Comparison

Most popular features of all Customer Service & Support apps

API (135 other apps)
Activity Dashboard (56 other apps)
Automatic Notifications (62 other apps)
CRM Integration (52 other apps)
Chat (131 other apps)
Contact History (51 other apps)
Customizable Branding (54 other apps)
Email Integration (59 other apps)
Instant Messaging (67 other apps)
Knowledge Base (81 other apps)
Monitoring (58 other apps)
Multi-Channel Communication (56 other apps)
Prioritizing (52 other apps)
Real Time Monitoring (46 other apps)
Reporting & Statistics (71 other apps)
Social Media Integration (56 other apps)
Surveys & Feedback (58 other apps)
Third Party Integration (63 other apps)
Ticket Management (50 other apps)
Workflow Management (46 other apps)

FluidSurveys Feature Reviews

19 reviewers had the following to say about FluidSurveys's features:

Anonymous
A verified reviewer
Verified Reviewer

A great platform to launch online surveys

2014-08-01

I would recommend it to anyone who is interested in market/social/educational research.

Pros

(Semantic differential scale, Natrix, 3D matrix etc.) Reports made by fluidsurveys can provide a great direction towards data analysis approach.

Cons

More attractive themes for survey page would be great.

Source: GetApp
1 of 1 people found this review helpful
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Phaedra Riley

Verified Reviewer

Fluid Surveys

2014-07-29

Our company recently incorporated Fluid Surveys replacing another vendor survey tool.

Pros

Very professional dispaly of questions and enough options to fit our needs.

Cons

Scheduled reporting is limited.

Source: GetApp
1 of 1 people found this review helpful
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Anonymous
Dental Student (Higher Education company, 1001-5000 employees)
Verified Reviewer

FluidSurveys was somewhat disappointing

2018-06-30

Pros

FluidSurveys has an easy to use interface for building and creating surveys. Mobile friendly, and a decent amount of customization.

Cons

FluidSurveys was bought out by SurveyMonkey, and everything migrated. The original fluidsurvey didn't give great options or tools for data analysis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

4/10
Source: GetApp
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James McQuillin

Verified Reviewer

Fantastic survey tool with some small quirks left on the table

2018-02-17

Pros

Apart from the occasional Google Form, FS has been my only tool for designing surveys and creating reports.

Cons

For example, there is a setting to enable a Back button in the survey so a user can go back a page to revisit answers before submitting but even when this is enabled, the Back button is not present when completing the survey.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
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Lindsay Waters

Verified Reviewer

Highly Recommend

2014-07-31

I can't stress enough how much I love Fluid Surveys. It is an intuitive software that really anyone can use.

Pros

- easy to use - looks fantastic - so many options - you can make each survey unique - reports option is so helpful

Source: GetApp
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Anonymous
A verified reviewer
Verified Reviewer

Best Online Survey Tool

2014-08-05

I have tried several online survey software programs--- but find FluidSurveys to be the best that I have tried.

Pros

It is Canadian so all data is stored in Canada and subject to our privacy laws.

Cons

Wish there were folders to organize surveys---- there is a search option and you can label your surveys--- but would like to organize by year/department/ etc.

Source: GetApp
1 of 1 people found this review helpful
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Richard Crane

you made a repeat customer

2012-04-13

To the team of professionals at FluidSurveys: the support offered by your company to my organization was impressive to say the least. When presented with an unrealistic deadline, your willingness to step up to the plate and accomodate our needs set you apart from your competitors. Please accept my gratitude.

Pros

Very attractive user interface with straight-forward buttons and usage.

Cons

Nothing to report.

Source: GetApp
3 of 3 people found this review helpful
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Anonymous
A verified reviewer
Verified Reviewer

Easy to use

2014-07-14

We use it as a survey to gather opinions from staff, to get feedback on specific projects or initiatives and for registration to some of our program offerings.

Pros

Easy to use, quick to create a survey and to obtain results.

Source: GetApp
2 of 2 people found this review helpful
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Anonymous
Senior Manager (Research company, 1-10 employees)
Verified Reviewer

Great tool for referencing multiple surveys

2014-07-31

I think this is a great tool for tracking multiple surveys at once.

Pros

The interface is intuitive, so it didn't take me very long to learn how to get the information that I needed.

Cons

Ideally, there would be a function to concisely show answers from one survey, as well as show many answers to one question across surveys (for quantitative and qualitative answers)

Source: GetApp
2 of 2 people found this review helpful
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Henrik Taaning

really disappointing experience

2014-03-13

Resulting in no mobile ready surveys, and a lot of missing features.

Pros

Easy design (if it works) A lot of question types

Cons

Buggy software Really bad an slow customersupport

Source: GetApp
6 of 15 people found this review helpful
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Anonymous
A verified reviewer
Verified Reviewer

Many survey options

2014-07-14

Fluid is a Canadian program with many different options and features at a reasonable price.

Pros

Many survey options, and data cutting options made easy.

Cons

Communicating through e-mail is difficult

Source: GetApp
1 of 1 people found this review helpful
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Andy Habermacher

Verified Reviewer

Pricing Changed

2015-04-14

As a longstanding paying customer of Fluid Surveys I was extremely disappointed to learn of their new pricing policy with no prior notice.

Pros

Good survey tool that is relatively easy to use and delivers all the features you will need.

Cons

Has now become very expensive and also shows a new strategic direction focused on bigger businesses (that's ok). But highlights a disrespect of the small paying customer. For most people's needs, far too pricey now.

Source: GetApp
5 of 5 people found this review helpful
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Anonymous
A verified reviewer
Verified Reviewer

Easy to use survey tool

2014-07-14

I used fluid surveys for a research project and found it to be very easy to use.

Pros

user friendly low rates

Source: GetApp
1 of 1 people found this review helpful
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Bummed

Nevermind, I AM as happy as others.

2013-03-19

It seems that after a mis-communication where I thought the software didn't support looping and branching, I found out what was going on.

Pros

The advanced features don't cost an arm and a leg.

Cons

Looping, Extraction, and Branching aren't available on the free plan.

Source: GetApp
3 of 3 people found this review helpful
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Steve Day

Looks good at first, but then comes the surprises

2014-02-22

First it looks good, but then you notice that everything starts to cost seperately and the UI is full of buttons that don't work unless you "unlock" them by paying more.

Source: GetApp
0 of 4 people found this review helpful
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Bummed

Wish I were as happy as others...

2012-12-04

If you are choosing to use fluidsurveys based on the fact that they advertise looping and branching, look elsewhere.

Source: GetApp
0 of 3 people found this review helpful
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Melanie Lanois

Verified Reviewer

Great tool!

2014-07-23

If find FluidSurvey to be easy to navigate.

Source: GetApp
1 of 1 people found this review helpful
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H Gegax

highly recommended

2012-04-12

The software is very easy to use without question.

Pros

Training material. Easy program controls.

Cons

Nothing major but if I had to be picky I would say that the logic features took me a while to learn.

Source: GetApp
3 of 3 people found this review helpful
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Anonymous
Research Coordinator - Mental Health (Hospital & Health Care company, 5001-10000 employees)
Verified Reviewer

Highly recommended

2014-07-14

Excellent software and support!

Pros

Easy to use drag and drop questions, clean formatting.

Cons

Certain features are only available with PRO, ULTRA paid accounts, enhanced SSL security and secure web links only with Enterprise accounts

Source: GetApp
1 of 1 people found this review helpful
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