Fonvirtual Call Center Alternatives

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24

PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo

InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform

8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office

Dialpad is a modern cloud communications system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. Read more about Dialpad

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

Jive is a leader in customer satisfaction that emphasizes easy-to-use communication tools. The Jive Cloud architecture has been purpose-built to deliver the most reliable and scalable unified communications platform. Customers love our award winning dial plan editor and mobile accessibility. Read more about Jive Voice

Freshcaller is a cloud call center & global phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Read more about Freshcaller

ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData

Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more. Read more about Newfies-Dialer

Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience

NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact

PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud

FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream

T-Max Predictive Dialer is an inbound/outbound CRM dialing system for sales, marketing & collections teams with the aim of collecting more live contacts. Read more about T-Max Predictive Dialer

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Read more about Aircall

Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools. Read more about Aloware

Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!

Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more. Read more about Dialfire

Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics. Read more about VCC Live

uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers. Key features: - True All in One - Omnichannel: Email, SMS, Web Chat, Facebook, Twitter. Read more about uContact - IVR - Gamification - Recording - WFM

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat. Read more about VICIdial

RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center

XenCALL is an all-in-one CRM and VoIP predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone. Read more about XenCALL

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

eXsight Call Accounting is a fully integrated technology expense management and unified communications management solution with optional outsourced managed services. Read more about eXsight Call Accounting

SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google integrations, call history, route timing, custom caller ID & more. It lets users record calls to store customer interactions in a unified database for future reference. Read more about SureTel

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. Read more about Grasshopper For more information visit, http://grasshopper.com.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Meetings. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral Office

FrontSpin is an inside sales power dialer and sales communication software which helps businesses to engage with more prospects in less time. Read more about FrontSpin

Dialpad Sell is a sales dialer solution designed to help sales organizations of any size make and manage sales calls effectively with call routing, monitoring and reporting tools, plus voice intelligence technology, real-time recommendations, and more. Read more about Dialpad Sell Dialpad Sell supports Salesforce integration.

Happeo is an all-in-one digital workplace platform that enables internal communicators, IT teams and managers to engage, inform and connect with employees through unified intranet, social networking, and collaboration tools which work seamlessly with Google Suite. Read more about Happeo

Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more. Read more about Speakap

Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more. Read more about Zoho Cliq

Staffbase is a employee communication platform for internal communications in large and distributed organizations. It is built for effective internal communication with a maximum of reach and relevance. The platform can easily be extended into a nimble, user friendly Mobile Intranet. Read more about Staffbase

Beekeeper is a mobile-first communication platform used for reaching and connecting everyone in an organization as well as increasing engagement. Read more about Beekeeper

Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing. Read more about Lifesize

Samepage is award-winning collaboration & project management software. Progress is shown in real time and helps teams get more done with less email noise & waste. Read more about Samepage

Workplace by Facebook is a simple and secure way for people to share knowledge, work together and build connected communities. Read more about Workplace by Facebook

vCita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule, billing and administration. Read more about vCita

Calling App for Customer Service Teams & Sales Teams accessible within your browser. CrazyCall requires no installation process and it takes less than 5 minutes to get started. Plus, it offers an IVR, call recordings, phone numbers from 75+ countries, and much more!… Read more about CrazyCall

Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance. Read more about Predictive Dialer

QwikDial is cloud-based predictive/preview dialing software for ARM management with added features include secure payment processing and call recording. Read more about QwikDial

Blue is a software that fully automates your surveys, 360 degree feedback reviews, course evaluations and other key institutional feedback initiatives. Read more about Bluepulse

Everyone's Favorite All-in-One Social HR Software for the most important asset in your company - your People! Read more about WebHR

Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front

A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a follow-up. Read more about Less Annoying CRM

Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get started in minutes. Read more about Copper

A complete CRM for high-velocity sales teams with integrated phone and email, user behavior tracking and lead scoring. Read more about Freshsales

Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive

amoCRM is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more. Read more about amoCRM

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics. Read more about Omnis

XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY

Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application

ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge. Read more about ProcedureFlow

TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios. Read more about TRACK

Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging, appointment scheduling, payment reminders, and more to drive customer engagement and facilitate communication. Read more about Everyware

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk

8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics. Read more about Virtual Contact Center

KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources

Sierra Gold is an online telecoms expense management solution offering wireline or wireless usage visibility, asset tracking, network optimization and security. Read more about Sierra Gold

Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for a unified communications environment. Key features include pattern recognition, device utilization, custom data formatting, call data management, and alert notifications. Read more about Call Record Analyzer

RelevantMD is a web-based medical marketing & patient engagement software, designed to increase patient acquisition and practice revenue. The solution help medical practices manage their patient databases, nurturing campaigns, marketing strategies, outreach automation, competitor analysis, and more. Read more about RelevantMD

QuickSurveys is an end-to-end survey and consumer insights platform for quick-turn, automated research. The cloud-based platform offers features such as feedback collection, collaboration, audience targeting, custom survey creation, real-time reports, and more. Read more about QuickSurveys

Relatient is a web-based patient appointment reminder system, which helps hospitals and healthcare centers manage and send reminders for scheduled appointments with emails, texts & voice messages. Key features include data capture, configurable workflows, survey collection & reputation management. Read more about Relatient

EasyMarkit is a cloud-based communication management solution which helps dental practitioners engage with patients through personalized texts, emails, & voice messages, enabling users to receive automated notifications & send pre/post appointment alerts for patient forms, medication notes & more. Read more about EasyMarkit

DoctorConnect is an appointment reminder and patient engagement software which enables medical, veterinary, and dental practices to communicate and engage with patients using features like medical appointment reminders, recall and patient retention management, waiting list management, and more. Read more about DoctorConnect

Mend is a mobilized online healthcare engagement and communications platform that promises to bring paperless telemedicine services to a broader patient base. Read more about Mend

Luma Health is your Total Patient Engagement Platform. We make smart, simple, and intuitive technology that streamlines the entire patient journey. From intelligent scheduling, referral management, patient feedback, intake and more. Luma Health powers your patient engagement. Read more about Luma Health

Story is a cloud-based solution designed to help businesses manage workflows relating to marketing content across multiple digital platforms to drive customer engagement and ROI. It lets users deliver data-driven content to a targeted audience across leading social media channels. Read more about Story

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments. Read more about IntakeQ

Data+ Research is a fully compliant & customizable application development platform for health and life-science industries, offering a wide range of apps for clinical data management, drug development, patient registries, biobank and lab management and more… Read more about Data+ Research

Cloud PBX is a cloud-based phone system designed to help businesses manage call forwarding, voicemail notifications, and unified messaging. Cloud PBX lets users connect existing VoIP & IP phones to the internet to route recorded voice messages to multiple destinations. Read more about Cloud PBX

Ninja Number is a business phone line that works on your smartphone, managing your phone calls and texts while you work. It's leading edge technology that incorporates live virtual agents on demand and a chatbot powered by artificial intelligence to answer customer's FAQ's. Read more about Ninja Number

Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking. Read more about Ring4

Intulse is a cloud-based VoIP system designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting. Read more about Intulse

RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers. Read more about RingCentral Engage Voice

ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies… Read more about ICTBroadcast

DialerAI is a predictive dialer solution designed for call centers, which helps manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management. Read more about DialerAI

Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus

Akkadian Provisioning Manager is a turnkey, automation platform designed to help medium to large enterprises streamline and manage Cisco unified communication administration through automation of provisioning, compliance, reporting, & other processes across multiple clusters, servers & applications. Read more about Akkadian Provisioning Manager

Digital Workplace solutions that combines employee intranet, collaboration, messaging, learning & 50+ built-in integrations into one seamless system for better business performance. Read more about MangoApps

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack

Simpplr is the modern employee intranet. Our software helps companies engage their workforce by streamlining internal communication. Read more about Simpplr

ThoughtFarmer intranet software is designed to centralize collective intelligence, improve internal communication, promote collaboration, and more. The software includes tools for managing communication, content, assets, documents, recognition, and collaboration. Read more about ThoughtFarmer

Intranet Connections is an intranet software designed to help corporate, financial & healthcare organizations communicate and collaborate, centralize policies & documents, and automate business processes, with employee communication and content management tools, e-forms, workflows, and more… Read more about Intranet Connections