Fonvirtual Call Center Features

Fonvirtual Call Center

Communication solution for call management & distribution

  0 reviews

Competitor Feature Comparison

360 Degree Feedback
Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Audio / Video Conferencing
Auto-Dialer
Automated Routing
Automatic Call Distribution
Blended Call Center
By-Extension Reporting
CRM
Call Center Management
Call Duration
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scheduling
Call Scripting
Call Transfer
Call Volume
Callback Scheduling
Caller ID
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Compensation Management
Computer Telephony Integration
Contact Database
Contact Management
Customizable Fields
Customization
Dashboard
Data Import/Export
Data Management
Drag & Drop
Email Management
Employee Database
Employee Directory
Fax Management
File Sharing
For Small Businesses
Goal Setting / Tracking
IVR / Voice Recognition
Inbound Call Center
Inbound Reporting
Interaction Tracking
Lead Capture
Lead Distribution
Lead Management
List Management
Live Chat
Manual Dialer
Meeting Management
Messaging
Mobile Access
Multi-Channel Communication
Multi-User Collaboration
On-going Performance Tracking
Onboarding
Outbound Call Center
Outbound Reporting
PBX
Performance Management
Performance Metrics
Performance Review Management
Predictive Dialer
Progress Tracking
Progressive Dialer
Queue Management
Real-Time Chat
Reporting & Statistics
Reporting/Analytics
SIP Trunking
Skills Assessment
Third Party Integrations
Training Management
Unattended Call Management
Unified Communications
User Management
Video Conferencing
Virtual Call Center
VoIP
VoIP Connection
Voice Mail
Who Answered Log
Learn moreCompare App
360 Degree Feedback
Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Audio / Video Conferencing
Auto-Dialer
Automated Routing
Automatic Call Distribution
Blended Call Center
By-Extension Reporting
CRM
Call Center Management
Call Duration
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scheduling
Call Scripting
Call Transfer
Call Volume
Callback Scheduling
Caller ID
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Compensation Management
Computer Telephony Integration
Contact Database
Contact Management
Customizable Fields
Customization
Dashboard
Data Import/Export
Data Management
Drag & Drop
Email Management
Employee Database
Employee Directory
Fax Management
File Sharing
For Small Businesses
Goal Setting / Tracking
IVR / Voice Recognition
Inbound Call Center
Inbound Reporting
Interaction Tracking
Lead Capture
Lead Distribution
Lead Management
List Management
Live Chat
Manual Dialer
Meeting Management
Messaging
Mobile Access
Multi-Channel Communication
Multi-User Collaboration
On-going Performance Tracking
Onboarding
Outbound Call Center
Outbound Reporting
PBX
Performance Management
Performance Metrics
Performance Review Management
Predictive Dialer
Progress Tracking
Progressive Dialer
Queue Management
Real-Time Chat
Reporting & Statistics
Reporting/Analytics
SIP Trunking
Skills Assessment
Third Party Integrations
Training Management
Unattended Call Management
Unified Communications
User Management
Video Conferencing
Virtual Call Center
VoIP
VoIP Connection
Voice Mail
Who Answered Log
Visit WebsiteCompare App
360 Degree Feedback
Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Audio / Video Conferencing
Auto-Dialer
Automated Routing
Automatic Call Distribution
Blended Call Center
By-Extension Reporting
CRM
Call Center Management
Call Duration
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scheduling
Call Scripting
Call Transfer
Call Volume
Callback Scheduling
Caller ID
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Compensation Management
Computer Telephony Integration
Contact Database
Contact Management
Customizable Fields
Customization
Dashboard
Data Import/Export
Data Management
Drag & Drop
Email Management
Employee Database
Employee Directory
Fax Management
File Sharing
For Small Businesses
Goal Setting / Tracking
IVR / Voice Recognition
Inbound Call Center
Inbound Reporting
Interaction Tracking
Lead Capture
Lead Distribution
Lead Management
List Management
Live Chat
Manual Dialer
Meeting Management
Messaging
Mobile Access
Multi-Channel Communication
Multi-User Collaboration
On-going Performance Tracking
Onboarding
Outbound Call Center
Outbound Reporting
PBX
Performance Management
Performance Metrics
Performance Review Management
Predictive Dialer
Progress Tracking
Progressive Dialer
Queue Management
Real-Time Chat
Reporting & Statistics
Reporting/Analytics
SIP Trunking
Skills Assessment
Third Party Integrations
Training Management
Unattended Call Management
Unified Communications
User Management
Video Conferencing
Virtual Call Center
VoIP
VoIP Connection
Voice Mail
Who Answered Log
Visit WebsiteCompare App