The bot has a good usability. For us and our customers the bot is very useful digital tool and helps us to increase our efficiency.
She was willing to help and resolve issues within such a short space of time...I cannot recommend her highly enough. The software itself is intuitive and easy to use.
The software itself is powerfull and easy to work with. For me personally it was really fun to set the questions and answers and build the connections between those.
All training needed inquiries have to be closed individually, even when no more training is required loss of time.
It can be hard to understand how the algorithm works.