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THE one tool for onboarding, engagement & customer support

(5)

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Froged Pricing

Pricing overview

Value for money rating

4.6

/5

56

Price starts from

79

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

The most features for its entry price point. The SDK allows a lot of customisation and fits our model perfectly.
Before to start working with Froged our team was using different tools such as Active Campaign and HelpCrunch. Nowadays we can do the same in just one tool, saving times and costs.

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Reviewers who mentioned pricing said:

CN
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Chris N.

E-Learning, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great new comer in the Customer Education and KB game!

Reviewed a year ago

Driving customer education in our apps for several SaaS products, Froged has helped us establish better CSM practices and improved our standing with customers.The team in Spain is fantastic and always a delight to interact with.

Pros

The most features for its entry price point. The SDK allows a lot of customisation and fits our model perfectly.An amazing team of lively individuals looking after the customers and assisting every step of the way.A great [sensitive content hidden] who is open to challenges.Very cute product and easy to implement & use.

Cons

Can be slow for us in Australia, in particular the Chat. Thought Froged has been regularly working on upgrades and improvements to the speed.The KB editing can be arduous at times and could benefit from more flexible styling options.

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Timothy M.

Telecommunications, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cons at best.

Reviewed a year ago

horrible, overall.

Pros

I used to like froged a LOT before they pulled their most recent con move i have ever seen a company do, so now, It is my job to shed light on this company and their con practices.

Cons

I was a lifetime deal member. you pay 1 price for lifetime access through Appsumo. I wanted NPS surveys, and felt that this should be included with the LTD license. They disagreed, so they had me sign a contract for a year commitment for the NPS Surveys.Nowhere in the agreement did it say that if I miss a payment, or stop paying for the NPS surveys, they would nuke my LTD account, which was a seperate...

CN
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Chris N.

Computer & Network Security, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Don't be a toad, get Froged!

Reviewed 3 years ago

The functionality, user interface, performance and features of Froged is hands down top in the market for the price it's offered at.

Pros

The organization of the knowledge base is by far my most used and liked feature

Cons

Would love to see more mobile features and support for iOS

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Yainer Y.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sosafe

Reviewed 2 years ago
Pros

I like the price compre to intercom for example

Cons

I dont like that you have to pay a price for each new feature, although you just want to try and test it

UP
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Utsav P.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Decent software but can improve

Reviewed a year ago

Overall, it was a decent experience with Frogged. If they could work on the product depth, it would make Frogged an outstanding product.

Pros

It was easy-to-setup. It offered all the features that we needed at very affordable pricing.

Cons

Lack of some basic functionalities like export and search. It was quite sluggish at times.