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FrontdeskAI vs Amio Comparison
Overview
FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries...
Amio is a conversational AI platform that helps assist teams with building virtual assistants to manage customer inquiries...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Pros
Not enoughreviews yet
Cons
Cons
Not enoughreviews yet
Key features
- Total features22
- API
- Activity Dashboard
- Alerts / Escalation
- Analytics
- Appointment Management
- Automated Scheduling
- Calendar Management
- Call Routing
- Chat
- Class Scheduling
- Client Management
- Customer Database
- Customer Experience Management
- Customizable Templates
- Electronic Payments
- Email Integration
- Incident Management
- Instant Messaging
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Online Booking Integration
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- SMS Integration
- Social Media Integration
- Summary Reports
- Third Party Integration
- Training Management
- Total features12
- API
- Activity Dashboard
- Alerts / Escalation
- Analytics
- Appointment Management
- Automated Scheduling
- Calendar Management
- Call Routing
- Chat
- Class Scheduling
- Client Management
- Customer Database
- Customer Experience Management
- Customizable Templates
- Electronic Payments
- Email Integration
- Incident Management
- Instant Messaging
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Online Booking Integration
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- SMS Integration
- Social Media Integration
- Summary Reports
- Third Party Integration
- Training Management
Integrations
- Total integrations3
- BigCommerce
- Freshdesk
- Google Analytics
- HubSpot CRM
- Jira
- Joomla
- Magento Commerce
- Mailchimp
- Pipedrive
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
- Total integrations3
- BigCommerce
- Freshdesk
- Google Analytics
- HubSpot CRM
- Jira
- Joomla
- Magento Commerce
- Mailchimp
- Pipedrive
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
FrontdeskAI vs. Amio
See how FrontdeskAI and Amio stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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