Page 2 | Glassix Reviews - Pros & Cons, Ratings & more

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

Glassix

Web-based

Teacher

What I love the most about Glassix is its comprehensive monitoring capabilities, providing detailed insights into online activities for both parental control and employee monitoring.

manager

It is worth mentioning the ease of starting a new chatbot and implementing them, it is also a plus point. Glassix is definitely worth implementing in your business.

Freelance

The conversational tools have been super helpful in handling frequent questions, and the fact that it is a single platform for all channels makes navigation a piece of cake.

Management Assistant

This enhances personalization, improves issue resolution, and ensures that support agents have all the necessary context for each interaction.

Virtual Assistant

What stood out most was its ability to streamline task management and communication, making collaboration seamless.

Asistente Administrativo

Glassix: The most intuitive, effective, and comprehensive interaction management tool.

Admnistration

Software interface is good and easy to use. It helps to manage multi platforms interaction in no time.

Executive Assistant

The support team has been responsive and helpful whenever we've had questions or needed assistance.

Floor Manager

Glassix has made us exceed our customer's expectations in terms of brilliant customer service which has helped us to retain our customers and also get new ones.

I can´t say there is sometings I dislike about Glassix, I can only say try it.

Administrative Officer

What I liked most about Glassix is its interface and navigation.

Researcher

The best feature for me is the integration of messages across different apps into one inbox.

Its seamless integration with various digital channels such as instant messaging apps, SMS, email, live chat, and social media ensures all interactions are handled efficiently from one place.

VP of Service & Sales 

No automatic messages in whatsapp based on time periods.

Glassix is the ultimate solution for costumer support management.

Since we started using Glassix, our revenue has significantly increased because our customers keep coming back.

project management

Hard question since we got everything we wanted.

Administrative Assistant

I don't think there's anything I don't like about it.

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CommPeak Softphone

AI-powered Customer Care

Transforming Customer Communication

Overall, Glassix has significantly improved how I manage my communications, making the process much more efficient and organized. I highly recommend it for anyone looking to streamline their messaging.

Easier and more effective costumer service

My experience with Glassix has been generally positive, especially in terms of its robust features for multi-channel communication. It's been instrumental in centralizing interactions across various channels like email, SMS, and social media, which has improved our efficiency in managing customer communications. The platform's interaction tracking capabilities have provided valuable insights into customer behavior, helping us tailor our responses effectively.

However, there have been a few challenges. The initial setup was somewhat complex, and we encountered a learning curve in fully utilizing all features. Additionally, while the platform offers good customization options, there were some limitations that required workarounds. On the whole, Glassix has been a beneficial tool for our customer relationship management, despite these minor drawbacks.

Efficient Communication Management and Insightful Tracking: A Review of Glassix

In my previous experiences, customer service used to be my nightmare, let's say endless email threads, missed texts from angry customers, and social media comments blowing up our feed. Then, a colleague suggested Glassix, and let me tell you, it's such a blessing. Everything – emails, texts, website chats, even those crazy Facebook messages –  all in one place, in one inbox! No more application switching and no more frantic searches for that missing message. We've also saved very much time.

With their AI chatbots, I actually say, they are indeed helpful! We built one to handle those very common questions, and it's been a lifesaver. Customers get their answers fast, even after hours, and  we're free to focus on more complicated stuff.

There might also be some improvement in the system, like setting up a specific feature, which made me think heavily about how, but guess what? The Glassix customer support team is simply amazing! They are very fast to approach and they explained everything in easy-to-understand terms, and had us back on track easily.

Honestly, Glassix has been a game-changer for our customer service. We're giving our customers a way better experience, and we're saving ourselves a ton of stress. If you're feeling overwhelmed by customer messages, do yourself a favor and try Glassix. Trust me, your future self will thank you!

Glassix: A Real Game-Changer for Our Business

My experience with Glassix has been highly positive. The platform has proven to be intuitive, efficient, and comprehensive in managing customer interactions, significantly enhancing our ability to deliver high-quality service and effectively respond to customer needs across multiple communication channels

It is like a strong contender for businesses looking to improve customer communication. It acts as a central hub for all your customer interactions, bringing together chats, emails, social media, and even SMS messages. This, along with its AI-powered features like chatbots, promises a streamlined experience for both you and your customers. Overall, its a blessing software for both students and businessmans.


Unleashing the Power of AI-Driven Customer Communication

It is very useful has all feature we have looking for, it is just the way support is given which I will prefer to be different, but anything than that I highly recommend it 

USED FOR CALL CENTER, CHAT AND SUPPORT

My overall experience with Glassix has been largely positive, the platform’s robust interaction tracking capabilities provide a comprehensive view of customer history across all channels. This enhances personalization, improves issue resolution, and ensures that support agents have all the necessary context for each interaction. The knowledge base management improves accessibility to critical information and enhances overall service quality.

Glassix on daily operations

Glassix is ​​expanding access to mainstream AI, meeting all customer needs, managing their intentions with their Customers have never been easier, Glassix is ​​a secure platform that offers a set of features with a complete subscription service.

Glassix an innovative platform 

Our overall experience with Glassix has been very positive. The platform has greatly improved our efficiency in handling customer interactions and provided valuable insights into customer behavior. The support team has been responsive and helpful whenever we've had questions or needed assistance.

Comprehensive Customer Communication Solution

My overall experience with Glassix has been positive. It's proven to be a reliable platform for managing communication across multiple channels effectively.

Excellent tool for delivering top-notch customer service.

The software has given us invaluable insights into consumer behavior and significantly increased our efficiency in managing customer contacts. Whenever we've had inquiries or required assistance, the support staff has always been prompt and friendly.

Glassix is the best solution for us.

Overall, glassix was an amazing software. 

Glassix is the best

Glassix truly stands out as a game-changer in the realm of customer support tools. Its AI-driven features not only boost efficiency and effectiveness but also enhance overall customer satisfaction in meaningful ways. For businesses aiming to stay ahead in today's competitive landscape, Glassix is a solid recommendation. It seamlessly integrates cutting-edge technology to elevate customer service standards, making interactions smoother and more personalized. Whether it's optimizing response times, providing insightful analytics, or ensuring consistent support quality, Glassix empowers teams to deliver exceptional customer experiences with confidence.

Best Customer Support Tool

"I was skeptical about buying a product online, but the Glassix reviews convinced me to take the plunge. It's been a time-changer for buying a product out there. They're easy to interact with their customer I love it!

Glassix review

Overall, my experience with Glassix has been superb. It has significantly improved how I manage communications, making the process more efficient and organized. The benefits far outweigh the minor drawbacks, and I highly recommend it for any business looking to streamline their customer interactions and boost engagement.

Legit Business-Life Transformer

My user experience with Glassix AI is completely dazzling when incorporating Modern Contact Center

In the fast-paced world of contact centers, where customer expectations are increasingly high, Glassix AI emerges as a revolutionary solution. Allowing me to share a professional experience with this powerful tool.
A leading customer service contact center.
Challenging and Improving efficiency, by reducing costs and offering accurate and timely responses to customers.

 “Glassix Transforming Business Communication with AI, the best”

Over all my experience with Glassix is superb. I just feel confident to be able to do my job with the help of this platform. Glassix is a platform that truly sees the importance of communication and great use for any business that wants to improve their customer services. With this being said, It is vital to evaluate the specific needs and resource of one's business before making any decision.

Such a game changer for customer support!

love the communication interface and how smoothly it works. Very practical and fast. assistance in responding to our concerns has always been prompt. And above all, the ability to ask several questions at once, whatever the area of expertise is what makes it a top notch software I would recommend any day any time

Efficiency of Glassix

Sua interface intuitiva e recursos poderosos tornam a experiência do usuário simplesmente incrível. Com a Glassix, você pode agilizar seus fluxos de trabalho, rastrear interações de maneira eficaz e fornecer serviços de primeira linha aos seus clientes.

A Glassix é especializada em fornecer soluções de suporte ao cliente de alta qualidade e excepcionais.

Glassix specializes in providing high-quality and exceptional customer support solutions.

Glassix provides a powerful solution for businesses looking to enhance their customer communication strategy. Its AI-powered capabilities, the omnichannel approach support, and robust integration options make it an adaptable instrument for improving client service and engagement. Even though there may be considerations around cost and integration complexity, the benefits of a streamlined, efficient communication platform often outweigh these challenges.

Businesses seeking to provide exceptional customer experiences and improve their operational efficiency should consider Glassix as a valuable addition to their toolkit

Glassix is a life Saver

It has been an amazing experience. Glassix has helped us meet customer's needs at every point in time, even during dormant hours. Since we started using Glassix, our revenue has significantly increased because our customers keep coming back.

Excellent Software!

Glassix has proven to be innovative and indispensable software for us. Using it has transformed our engagement with our clients by making our interactions seamless across several digital touch points like SMS, email, live chat, and social media.
Besides making our interactions seamless, Glassix has a unified inbox that enables us to combine all our customer interactions into a single interface, allowing us to lower expenses relating to dispersed communication solutions while at the same time improving our operational efficiency.
From regular usage, we’ve come to realize that Glassix is user-friendly with its use of no- or low-code chatbot tools driven by cutting-edge technology like GPT-4. As per how it was developed, users with different levels of technical expertise can deploy sophisticated conversational AI solutions with ease.
We are very proud of the strong security measures in place on Glassix’s platform. So far, it guarantees the integrity and confidentiality of user information. Our subscription to its service has thus offered us a dependable and scalable solution that responds to the changing needs of our company.


Seamless Interactions!

Glassix is just  the ideal Conversational AI for Life Chat and Customer care services so far. The responses are always intelligent, thoughtful, very human, prompt and accurate, making the customer experience seamless and efficient. 

The customization options in Glassix are also impressive, allowing us to tailor the responses to fit our brand voice and specific needs. This level of personalization has helped us build stronger relationships with our customers and increase customer satisfaction. 

Overall, Glassix has been a game-changer for our customer care services. It has improved efficiency, accuracy, and customer satisfaction, making it the best Conversational AI I have used in my years of experience. I highly recommend it to any business looking to enhance their customer care services.

Glassix Reviews - Page 2

103 reviews

AI-powered Customer Care

Transforming Customer Communication