GoToMyPC Pricing Plan & Cost Guide

GoToMyPC

Remote support management solution

4.48/5 (27 reviews)

GoToMyPC Pricing

Starting from: $44.00/month

Pricing model: Subscription

Free Trial: Available

GoToMyPC offers free trial for 7 days. Paid plans include:
Personal: $44/computer/month (billed monthly) or $35/computer/month (billed annually)
Pro: $41.50/computer/month (billed monthly) or $33/computer/month (billed annually) - minimum 2 computers.
Corporate plans start at $140/month (billed annually).

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GoToMyPC Pricing Reviews

Pros
  • This software makes it easy for me and my customers connect to their office from wherever they like. It is secure easy to setup and it works.Teunis K.Read the full review
  • I have access to everything I need. The activity log is great for helping to log hours worked or review activity.Rachel G.Read the full review
  • Being able to also use the mouse share and be able to use it smoothly, is awesome as well.Brittany B.Read the full review
Cons
  • Sometimes client lost connection to the server, and you receive a message that computer is offline.Verified ReviewerRead the full review
  • I was very disappointment when my company stopped using this software.Michael M.Read the full review
  • Cost has gone up recently and if there are connectivity issues on either end it can be slow and jumpy.Harley D.Read the full review
67%
recommended this to a friend or a colleague

13 reviewers had the following to say about GoToMyPC's pricing:

Debbie M.

Good But Expensive

Used weekly for 2+ years
Reviewed 2020-05-03
Review Source: Capterra

Good except Pricing

Pros
Worked well, secure, good tech support just got too expensive

Cons
They raised their prices almost triple!!! From about $500/year for 4 employees to over $1500. Ridiculous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Larry A.

GoToMyPC is OK but there's a better FREE option

Used occasionally for less than 6 months
Reviewed 2021-03-19
Review Source: Capterra

I tried GoToMyPC and I thought it worked fine. But, I found a FREE option with Google Chrome Desktop Remote which works just as well for most functions so I'm using that solution now.

Pros
GoToMyPC works well, it's secure and allows the user to do most of what they would do if they were actually in front of the computer with which they are connected.

Cons
GoToMyPC is very expensive and way over priced.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 0/10

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Anonymous

Good product to access another computer remotely

Used monthly for 1-2 years
Reviewed 2021-02-09
Review Source: Capterra

GoToMyPC allowed me to access my main office computer anywhere remotely which is a big help when needing to obtain information and I am unable to go into my office.

Pros
This software was easy to use. I was able to log into my main office computer with ease and it did not have any connection issues.

Cons
What I liked least about the software was the pricing as when I started to shop around I realized there were other more affordable options available.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 5/10

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Carole C.

Love, love, love this product!

Used occasionally for 2+ years
Reviewed 2020-02-14
Review Source: Capterra

Wonderful! Once my desktop app didn't work and I had to call for assistance, which I got promptly and it solved the problem. Again, I can't say enough about GoToMyPC!

Pros
I can't say enough good things about GoToMyPC. I live in the country and when snows it is difficult for me to safely get to work, and GoToMyPC enables me to work from home. It is like I am sitting at my desk! I can use absolutely everything, and can even send stuff to print and have it print out in my office. This software makes my life so much easier. I also use it occasionally when my boss needs something after hours. I have recommended this to several people actually.

Cons
I can't think of a single thing I don't like about this product. It could be a little cheaper but honestly, it does so much I can't complain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wendy H.

Too much money

Used occasionally for 2+ years
Reviewed 2020-10-27
Review Source: Capterra

Pros
It was easy to use and navigate worked good

Cons
Way over priced it went from 99 yr to 500 a yr with out noticed i have another program for a fraction of the cost that is just as easy and good to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Scott S.

GoToMyPC

Used daily for free trial
Reviewed 2021-03-30
Review Source: Capterra

Overall this software was better than some others I had tried but not quite what we needed.

Pros
At the first trial of this product, it wasn't horrible. however, the price for what we needed did not fit our budget.

Cons
The price was higher than what we wanted to pay for how often we would use this software. So we went another direction.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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James E.

The cost is outrageous

Used daily for 2+ years
Reviewed 2020-04-13
Review Source: Capterra

It was a good product but they raised the prices 500% and then offer you a deal to pay half, which is still 200% more then what you were originally paying.

Pros
Simple setup. Simple to run. Multiple computer access.

Cons
I really never had any issues with software itself but the price increase makes the product not worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Ross Y.

A good solution for enterprise, too expensive for personal use

Used occasionally for 6-12 months
Reviewed 2020-04-28
Review Source: Capterra

I've used it for a while until I came across with TeamViewer and decided to switch. Overall Gotomypc is definitely a robust remote connectivity solution, but the pricing and the outdated UI makes it not the first choice for many people.

Pros
1. It delivers on what it promises - you can log in to a remote computer and work on it with minimal lag. 2. The connection is usually very stable and once you get familiar with the SW, it becomes a second nature to use. 3. It's one of the industry veterans, so the solution is pretty robust and reliable.

Cons
1. Feels so 1990... Everything looks and feels a little old-school, starting from their website and to the actual software UI. Some would not be bothered by graphics, though. 2. Pricing is not intended for personal use - if you just want to help out your parents, use TeamViewer. This is clearly targeted at enterprise with deep pockets. 3. Not as versatile as TeamViewer, lacks features like having one-time passwords for quick one-off remote sessions.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 3/10

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Anonymous

Does the trick but leaves a little to be desired

Used daily for 2+ years
Reviewed 2019-12-27
Review Source: Capterra

It does what it needs to and has some great features (files transfers, as an example), but given the pricing and the alternatives that are out there, I'd love to see some of the challenges get tackled down the road (primarily in the realm of latency and RAM usage).

Pros
Once installed, it's a turn key solution to allow for remote desktop access. We used these on windows machines and it made it quite easy to access from wherever we were.

Cons
I found that there was a lot of latency at times and there was quite often a need to restart the session as the keyboard would go unresponsive.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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lukas k.

disappointment

Used daily for 2+ years
Reviewed 2021-04-15
Review Source: Capterra

ok for writing some emails, as soon you want to copy some excel-cells it gets messy

Pros
- its quite easy to use - some improvements last year

Cons
- very bad responsivness for unknown reasons - no support. some low-level-help is available but useless - sometimes bugs and crashes - not working "functionalities"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Joe G.

Good Product But Too Expensive

Used occasionally for 2+ years
Reviewed 2021-01-05
Review Source: Capterra

My experience with GoToMyPC wasn't a bad one, it just became an expensive one. I still think it's a good product and company.

Pros
GoToMyPC was actually pretty simple to set up and it was great being able to access all programs, files, photos, etc. on my office computer, from anywhere I had good signal for wireless cellular and/or Wi-Fi.

Cons
I loved GoToMyPC for the first year or two. But then they started getting more expensive and we opened a new office in another town, so we were required to buy another license to connect to that office computer. So, I started looking for an alternative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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robert s.

pricing for personal is misleading

Used occasionally for 2+ years
Reviewed 2021-01-07
Review Source: Capterra

Pros
remote access is easy. facilitates business when travelling

Cons
on the website "personal" pricing is listed at $44/month for "one user with one or more computers to access" when i recently added a second computer to my single user account i was billed 44 * 2 = 88 which is not what the website says a simple change on the website to $44/month/per computer would have been clearer

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Harley D.

Remote Connectivity

Used daily for 2+ years
Reviewed 2020-05-12
Review Source: Software Advice

Allows one proprietary program to be used on multiple computers.

Pros
As I have a full time estimator utilizing my software on my server on a regular basis and he does not live in the same State, this remote connectivity allows him to run a proprietary program from my server on his computer.

Cons
Cost has gone up recently and if there are connectivity issues on either end it can be slow and jumpy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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