Guideblocks Pricing, Features, Reviews & Comparison of Alternatives

Guideblocks

Dynamic, interactive, in-app user assistance tool

3.0/5 (1 review)

Guideblocks overview

Guideblocks is an interactive user assistance tool that extends web apps to provide dynamic, contextual help, user onboarding tours, in-app messages, and more. Users can create, organize and maintain an online help center, with unlimited categories and hierarchically structured articles.

Guideblocks’ unique 'Smart Screenshots' feature allows users to automate help content, and keep in sync with changes to web apps and articles in the help center. Nowadays apps are developing faster than ever before, with daily builds/deploy cycles and help content is usually left behind. 'Smart Screenshots' will keep help articles up to date with UI changes in the app, along with annotations and images crop/resize.

Users can integrate and link help center articles with dynamic and contextual help integrated right inside the web application. Unobtrusively display relevant help content and allow users to search for help when needed. Guide users with tours and walkthroughs making new customer onboarding as easy as possible. Users are notified with in-app notifications and messages to help make training and new features adoption a breeze.
www.guideblocks.com

Pricing

Starting from
$29/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Germany, India, United Kingdom

Supported languages

English
Guideblocks screenshot: Create and organize help articles with a powerful text editorSmart screenshotsGuideblocks screenshot: Keep all screenshots, images, videos and files related to help content in one placeGuideblocks screenshot: Display in-app messages and notifications to announce new versions, sales actions, etc.Guideblocks screenshot: Extend apps with tours and walkthroughs displaying step-by-step instructions, with no coding requiredGuideblocks screenshot: Attach a help icon to any HTML element and explain what it's all about. Display additional help right inside the app or link to existing help article in the help centerGuideblocks screenshot: Add dynamic help to apps and provide dynamic, contextual and searchable help when and where neededGuideblocks screenshot: Segment and filter users and display dynamic help, context help, tours or notifications only to a specific groupGuideblocks screenshot: Add smart annotations to screenshot images - annotations will be automatically linked to HTML elements and will "track" them on image, even on image update/crop/resizeGuideblocks screenshot: Track and analyze how users interact with Guideblocks' dynamic help elementsOnboarding tours

Guideblocks reviews

Excellent
0
Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  3.0
  4.0
  3.0
  1.0
Jack Linke

The idea is great, the execution flawed

Used daily for less than 6 months
Reviewed 2019-04-12
Review Source: Capterra

Frustrating.I like the overall way that Guideblocks breaks up answers, knowledge-base, etc. The *idea* of integration into SaaS is wonderful.

Read the full review

Guideblocks pricing

Starting from
$29/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

All plans comes with a free trial. No credit card is required.

Team: Free

Professional: $29 per month, paid annually at $348.

Enterprise: contact Guideblocks

Guideblocks features

API
Activity Dashboard
Automatic Notifications
Instant Messaging
Knowledge Base
Reporting & Statistics

CRM Integration (68 other apps)
Chat (157 other apps)
Contact History (67 other apps)
Customizable Branding (67 other apps)
Email Integration (69 other apps)
Monitoring (77 other apps)
Multi-Channel Communication (67 other apps)
Prioritizing (60 other apps)
Real Time Monitoring (55 other apps)
Social Media Integration (70 other apps)
Surveys & Feedback (67 other apps)
Third Party Integration (93 other apps)
Ticket Management (60 other apps)
Workflow Management (63 other apps)

Additional information for Guideblocks

Key features of Guideblocks

  • Analytics
  • Activity tracking
  • API
  • Contextual search
  • Drag & drop interface
  • Full text search
  • Image editing
  • Image library
  • Knowledge base
  • Rich text editor
  • Role-based permissions
  • Search functionality
  • Help center
  • Help articles
  • Dynamic help
  • Contextual help
  • Step-by-step tours and walkthroughs
  • In-app messages and notifications
  • Smart screenshots
  • User segmentation
  • Help center
  • Customer help portal
  • Categorizing
  • Video support
View All Features

Benefits

Guideblocks helps users better understand web apps with dynamic and contextual assistance.

Act proactively, add tours and context help to clear the path of new user onboarding, increasing chances for conversion.

Explain apps instantly with walkthroughs and in-app notifications, reducing support calls and making users happy.

Improve application experience with Guideblocks and extend it with step-by-step instructions and in-app searchable help content.

Lower time to market, free some time for dev teams, letting them focus on business features – and Guideblocks will take care of interactive user assistance.

Keep in sync images in help articles, with annotations and on crop/resize, with ongoing changes in the apps’ user interface.

No coding required.