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Value for money rating
4.5
/5
17
Price starts from
29.99
Per month
Per Feature
What users say
Yashasvi A.
NC
Nicola C.
Price starts from
14
Per month
Pricing model
Free trial
Price starts from
30
Per month
Pricing model
Free trial
Price starts from
0.30
Per month
Pricing model
Free trial
Price starts from
49
Per year
Pricing model
Free trial
Price starts from
5
/user
Per month
Pricing model
Free trial
Karri K.
Verified reviewer
Retail, 11-50 employees
Used daily for less than 6 months
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Well, it's fairly easy to use and fairly affordable compared to competition.
They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good.
John N.
Telecommunications, 1-10 employees
Used daily for less than 6 months
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HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone.
Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode".
I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily.
Oscar D.
Hospitality, 11-50 employees
Used daily for 6-12 months
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HappyFox is a great cheat tool, also I've been a client of HappyFox Help Desk and I've happy with the product.
UI and ease of use
A bit expensive
Sanjeeth K.
Telecommunications, 51-200 employees
Used daily for less than 6 months
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I wanted to enable live chat support for my online business and HappyFox Chat was a breeze to install and use. The entire installation took less than 2 minutes. It integrates with many software that I am already using. To top it all, it is completely free.
- Integration with Slack, Google Analytics, Pipedrive - Multiple chats can be handled at once - Desktop and mobile apps
- Little expensive - Some nice features are available only for users in paid plans
Lachezar Y.
Verified reviewer
Hospitality, 11-50 employees
Used daily for less than 6 months
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So far this is the best online chat for WooCommerce. It is quick, it is simple and it is complete. Invoices, order status and any other info are available for every customer.
Customer history of chats and actions is provided real-time. Plenty of extensions. Affordable. Awesome customer support :) Nice commands
App is paid Missing - Cobrowsing; Push-pages, remote screenshots
Noah H.
Verified reviewer
Design, self-employed
Used weekly for less than 6 months
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I love that HappyFoxChat connects with so many apps and channels. Finally, a practical omni tool for connecting with customers.
There are a couple minor gripes with the design of the chat widgets, but they're mostly preference-based. Some chat services like Intercom have a better UI, but they're also exponentially more costly.
Yashasvi A.
Verified reviewer
Photography, self-employed
Used other for less than 6 months
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for the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.
Very user friendly design. Also, it is affordable for a starting business. New features have been adding up from recent new updates. It is a very good tool to connect with customers to increase sales.
Many people doesn't know about the software therefore needs more marketing. Need to add more features and updating. New chat designs needed to be added.