HappyFox Chat Case Study

HappyFox Chat

Premium live chat software

4.6/5 (15 reviews)

HappyFox Chat use case: Lachezar Yordanov

Lachezar Yordanov

Verified Reviewer  
29th of August, 2016
Excellent

So far this is the best online chat for WooCommerce. It is quick, it is simple and it is complete. Invoices, order status and any other info are available for every customer.

What do you like best?

Customer history of chats and actions is provided real-time. Plenty of extensions. Affordable. Awesome customer support :) Nice commands

What do you dislike?

App is paid Missing - Cobrowsing; Push-pages, remote screenshots

Why did you end up selecting HappyFox Chat over other applications?

Excellent WooCommerce/Wordpress integration and awesome customer support.

If so, why did you switch?

Lack of features for WooCommerce customer support

What is your main use case with HappyFox Chat?

Customer support at WooCommerce based online shop.

Likelihood to recommend

10/10

Recommendations to others considering HappyFox Chat

Good chat plugin for small to mid websites.

Time used

Less than 6 months

Frequency of use

Daily

Rating breakdown

Value for money
Ease of use
Features
Customer support