HappyFox vs Front Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Fernando Perez

Efficient, Complete and Easy to Use

2014-03-12

Last year, we began to search for a solution that could help us in Help Desk service to legacy systems. After many "trials" we elect HappyFox. It was a perfect solution for our scenario with multiple customers, multiple systems & modules, and many users. Ease of use, lower transition time and easy training! This tool deserves the stars!

Pros

Front-end clean, Easy to use for staff members and end-users.

Cons

More customizable reports

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
HappyFox Reviews
HappyFox
Helpdesk, customer support software
Read more
Brien Nunn

Happy with Happy Fox!

2018-09-20

Pros

You do not have to look through pages and pages of different stuff, your tickets are right in front of you when you log in!

Cons

The only Con that I experienced with this software is the ticket response were directly sent to the users junk folder. After contacting local support they were able to adjust the settings and solve the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
HappyFox Reviews
HappyFox
Helpdesk, customer support software
Read more