Elementool Help Desk Features

Elementool Help Desk

Help Desk

5.0/5 (1 review)

Elementool Help Desk Feature Summary

  • Web-based
  • Robust incident life cycle management
  • FAQ knowledgebase
  • HTML support form
  • History trail
  • Fully customizable
  • Advanced reporting
  • File attachment
  • PCI data security certified site
  • Automatic issue notifications

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Elementool Help Desk Feature Reviews

1 reviewers had the following to say about Elementool Help Desk's features:

Ross Auto

Easy to use but powerful issue tracker

2010-11-05

Two, I like how all the forms are customizable and you can add unlimited fields.

Pros

Customizable easy to use integrated

Cons

The interface looks a bit outdated

Source: GetApp
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