Customer support ticketing management solution
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Top 100 alternatives
Features
Total
8
99
16
features in common
8
features in common
User.com's unique features
Activity Dashboard
Lead Nurturing
Customizable Templates
Social Network Marketing
Scopedesk's unique features
Support Ticket Tracking
Customer Accounts
Email Alerts
Collaborative Review
Categories in common
Features
Total
1
43
16
features in common
1
features in common
Dixa's unique features
Call Recording
Reporting & Statistics
Real Time Updates
Contact Database
Scopedesk's unique features
Website Integration
Collaborative Review
Support Ticket Tracking
Role-Based Permissions
Categories in common
Categories in common
Features
Total
9
97
16
features in common
9
features in common
Salesforce Service Cloud's unique features
Approval Process Control
Multi-Channel Management
Customizable Templates
Social Media Integration
Scopedesk's unique features
Web Forms
Email Alerts
Help Desk Integration
Collaborative Review
Categories in common
Features
Total
11
119
16
features in common
11
features in common
LiveAgent's unique features
Gamification
Custom Forms
Text Editing
Real Time Analytics
Scopedesk's unique features
Customer Accounts
Help Desk Integration
Collaborative Review
Applications Management
Categories in common
Features
Total
7
90
16
features in common
7
features in common
Bitrix24's unique features
Employee Database
Two-Way Audio & Video
Audit Trail
Document Management
Scopedesk's unique features
Customer Accounts
Customer History
Collaborative Review
Email Notifications
Categories in common
Features
Total
7
76
16
features in common
7
features in common
Agile CRM's unique features
Event Triggered Actions
Calendar Management
Email Integration
Auto-Responders
Scopedesk's unique features
Collaborative Review
Customer Accounts
Collaboration Tools
Email Notifications
Categories in common
Categories in common
Categories in common
Features
Total
2
54
16
features in common
2
features in common
Convoso's unique features
IVR / Voice Recognition
Goal Setting / Tracking
Caller ID
Call Center Management
Scopedesk's unique features
Collaborative Review
Support Ticket Management
Support Ticket Tracking
Help Desk Management
Categories in common
Features
Total
2
20
16
features in common
2
features in common
SpitFire's unique features
Automated Scheduling
Auto-Dialer
Predictive Dialer
Call Recording
Scopedesk's unique features
Collaborative Review
Support Ticket Management
Support Ticket Tracking
Help Desk Integration
Categories in common
Features
Total
3
61
16
features in common
3
features in common
Channels' unique features
Video Conferencing
Lead Generation
Caller ID
Third Party Integration
Scopedesk's unique features
Customer Accounts
Web Forms
Support Ticket Management
Permission Management
Categories in common
Categories in common
Features
Total
1
39
16
features in common
1
features in common
Qubicles' unique features
Call List Management
Search Functionality
Real Time Data
Conditional Logic
Scopedesk's unique features
Website Integration
Collaborative Review
Support Ticket Tracking
Role-Based Permissions
Categories in common
Features
Total
2
26
16
features in common
2
features in common
VCC Live's unique features
Automatic Notifications
Access Control
Project Management
SMS Integration
Scopedesk's unique features
Collaborative Review
Support Ticket Management
Support Ticket Tracking
Help Desk Integration
Categories in common
Features
Total
2
23
16
features in common
2
features in common
InfoFlo's unique features
Accounting Integration
Access Control
Custom Forms
Automatic Backup
Scopedesk's unique features
Collaboration Tools
Support Ticket Management
Support Ticket Tracking
Help Desk Integration
Categories in common
Features
Total
2
54
16
features in common
2
features in common
XCALLY's unique features
Multi-Channel Communication
Monitoring
Chat
Call Monitoring
Scopedesk's unique features
Collaborative Review
Support Ticket Management
Support Ticket Tracking
Help Desk Management
Categories in common
Categories in common
Categories in common
Features
Total
2
36
16
features in common
2
features in common
RingCentral Contact Center's unique features
Third Party Integration
Surveys & Feedback
Employee Management
Multi-Channel Management
Scopedesk's unique features
Customer Accounts
Support Ticket Management
Support Ticket Tracking
Help Desk Management
Categories in common