HelpMaster Features

HelpMaster

Helpdesk, service desk and customer support software

5.0/5 (1 review)

Competitor Feature Comparison

API
Alerts / Escalation
Alerts/Notifications
Asset Management
Automated Routing
Call Center Management
Client Portal
Customer Service Analytics
Customizable Branding
Customizable Reports
Document Storage
Email Management
Email Templates
IT Asset Management
Interaction Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Network Monitoring
Performance Metrics
Rules-Based Workflow
Self Service Portal
Service Level Agreement (SLA) Management
Support Ticket Management
Surveys & Feedback
Tagging
Workflow Configuration
Learn moreCompare App
API
Alerts / Escalation
Alerts/Notifications
Asset Management
Automated Routing
Call Center Management
Client Portal
Customer Service Analytics
Customizable Branding
Customizable Reports
Document Storage
Email Management
Email Templates
IT Asset Management
Interaction Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Network Monitoring
Performance Metrics
Rules-Based Workflow
Self Service Portal
Service Level Agreement (SLA) Management
Support Ticket Management
Surveys & Feedback
Tagging
Workflow Configuration
Learn moreCompare App
API
Alerts / Escalation
Alerts/Notifications
Asset Management
Automated Routing
Call Center Management
Client Portal
Customer Service Analytics
Customizable Branding
Customizable Reports
Document Storage
Email Management
Email Templates
IT Asset Management
Interaction Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Network Monitoring
Performance Metrics
Rules-Based Workflow
Self Service Portal
Service Level Agreement (SLA) Management
Support Ticket Management
Surveys & Feedback
Tagging
Workflow Configuration
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