App comparison

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HelpOnClick Logo

HelpOnClick

4.6
(12)

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Live Chat Software and Virtual agent for SMBs

(4)

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
HelpOnClick logo

33

182

34

features in common

33

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

HelpOnClick logo

HelpOnClick user ratings

Functionality

4.4
(12)

Top features

  • Transcripts/Chat History

    5.0

  • Real-time Consumer-facing Chat

    5.0

  • Proactive Chat

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.5

HelpOnClick logo
4.7

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

Features

Total

TeamSupport logo
HelpOnClick logo

22

109

34

features in common

22

features in common

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(844)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

HelpOnClick logo

HelpOnClick user ratings

Functionality

4.4
(12)

Top features

  • Transcripts/Chat History

    5.0

  • Real-time Consumer-facing Chat

    5.0

  • Proactive Chat

    5.0

Pricing

Starting from

$49/month

Value for money

TeamSupport logo
4.4

0.3

HelpOnClick logo
4.7

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.
It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.